The Director of Residential Services is responsible for the overall management, operation, and supervision of the residential substance use treatment program. This role ensures the delivery of high-quality, client-centered services in compliance with all applicable federal, state, and local regulations, including New Jersey Department of Health and DMHAS standards.
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Oversee daily operations of the residential program, ensuring adequate staffing coverage across all shifts
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Supervise and support clinical and non-clinical staff, including counselors, support staff, and supervisors
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Ensure compliance with all regulatory requirements, licensing standards, and audits
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Monitor client care, documentation, and service delivery to ensure quality and timeliness
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Coordinate with medical, clinical, and administrative teams to ensure continuity of care
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Address incidents, grievances, and crisis situations in a timely and professional manner
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Participate in hiring, training, performance evaluations, and disciplinary actions
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Ensure proper completion of reports, including those related to legal, regulatory, and funding requirements
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Maintain a safe, structured, and therapeutic environment for clients
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Collaborate with external agencies, referral sources, and stakeholders as needed
Education:
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Bachelor’s degree required in Human Services, Social Work, Psychology, or related field
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Master’s degree preferred
Licensure/Certification (Preferred/Required depending on role):
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LCADC preferred
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CADC with significant supervisory experience may be considered
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OR a clinical license such as LCSW, LPC, or LMFT
