Essential Duties and Responsibilities
- Provide prompt and courteous customer service.
- Accurately handle money, checks, and other types of payments received for products sold including processing
refunds and/or issuing in store merchandise credit for returnable merchandise.
- Preform credit card transactions, manufacturer coupon redemption, and personal check acceptance in accordance with company standards and practices.
- Be knowledgeable and actively participate in all sales promotions and other campaigns.
- Practice suggestive selling and build customer relations.
- Maintain a neat personal appearance and wear company uniform and name tag at all times.
- Address customer complaints in a positive manner. Call for a manager when assistance is needed.
- Ensure that your work area is free of litter and spills and that all equipment is in working order.
- Engage the customers to ensure that they are receiving all benefits of being an Ace Rewards member and actively
seeking participation from them.
- Face front and dust merchandise near register area.
- Perform regular cleaning of counter surfaces, store equipment, restrooms, and other duties assigned.
- Exemplify Evans Ace Hardware's Core Values.
- Cashier experience in a similar position.
- Exceptional customer service skills & the ability to help maintain a customer focused culture.
- Ability to operate a POS system, computer, telephone, and other equipment as needed.
- Ability to work as part of a team and interact with customers, management, other employees,vendors, and Ace
corporate.
- A continuous pattern of regular and prompt attendance is required.
- Must be able to work a flexible schedule of evening, days, weekends, and some holidays.
Physical Requirements
- Ability to stand for extended period of time, walk, reach, and bend to perform job duties.
- Move and handle merchandise up to 40 lbs, and fixtures throughout the store, which entails lifting and perform
all functions as set forth.
- Job responsibilities may change based on the needs of the business.
Starting wage is $13.50 an hour, with an increase to $14.00 an hour after 90 work day probation period is completed, in which time you will be required to complete on-boarding training. After the 90 work days and training is completed, employees will receive a $500 sign on bonus. Medical, dental, and vision insurance are also made available, as well as an employer match 401K.
