Overview
We are seeking a dynamic and experienced Personal Training Sales/Manager to lead our fitness team and drive membership growth. This role combines sales expertise with management responsibilities, ensuring exceptional customer service and operational efficiency. The ideal candidate will possess strong leadership skills, a passion for health and fitness, and the ability to motivate others to achieve their personal best. This position offers an exciting opportunity to manage a vibrant team in a fast-paced environment dedicated to helping clients reach their fitness goals.
Responsibilities
- Develop and implement effective sales strategies to promote personal training services and increase membership enrollment.
- Lead, supervise, and motivate the personal training team to meet or exceed sales targets and deliver outstanding client experiences.
- Conduct employee orientation, training, and ongoing development to ensure team members are knowledgeable about services, products, and company policies.
- Oversee daily operations including scheduling, shift management, and ensuring adherence to safety and quality standards.
- Manage client relationships through excellent customer service, addressing inquiries, resolving issues, and maintaining high levels of client satisfaction.
- Handle administrative tasks such as payroll processing, bookkeeping, inventory management, POS transactions, and cash handling.
- Coordinate marketing efforts to promote services through various channels including merchandising, promotional campaigns, and community outreach.
- Monitor store performance metrics including retail math, pricing strategies, inventory control, and sales management to optimize profitability.
- Assist in recruiting new staff members through interviewing and evaluating candidates; participate in employee onboarding processes.
- Maintain organizational efficiency by managing stock levels, purchasing supplies, and overseeing merchandising efforts.
- Support budget planning and assist with financial management tasks such as budgeting and store management activities.
Skills
- Strong negotiation skills with the ability to close sales effectively.
- Excellent communication skills with proficiency in phone etiquette and interpersonal interactions.
- Leadership experience with a proven track record in team management or assistant manager roles within retail or fitness environments.
- Multilingual or bilingual abilities are preferred to serve diverse client bases effectively.
- Proficiency in administrative functions including payroll processing, bookkeeping, inventory management, POS systems, and retail math.
- Demonstrated experience in supervising staff, conducting interviews, training & development programs.
- Knowledge of retail sales techniques, marketing strategies, merchandising, stocking procedures, pricing strategies, and store management principles.
- Strong organizational skills with effective time management capabilities.
- Ability to handle multiple responsibilities such as customer service excellence, sales management, shift supervision, and operational oversight seamlessly. This role is ideal for motivated individuals who thrive in a leadership capacity within a health-focused environment while delivering exceptional service that fosters client loyalty and business growth.
Job Type: Full-time
Pay: $16.95 per hour
Work Location: In person
