Job Overview
Join our dynamic team as a Service Advisor, where you will be the vital link between our customers and our skilled technicians! In this energetic role, you will provide exceptional customer service while managing the flow of vehicle repairs and maintenance. Your expertise in automotive diagnostics and mechanical knowledge will help you guide customers through their service needs, ensuring they leave satisfied and informed. If you have a passion for cars and a knack for building relationships, this is the perfect opportunity for you!
What you’ll do
- Greet customers warmly and assess their vehicle service needs with enthusiasm.
- Provide detailed explanations of services, repairs, and costs to customers.
- Collaborate with service technicians to ensure timely and accurate vehicle maintenance.
- Upsell additional services based on customer needs and vehicle condition.
- Maintain accurate records of customer interactions, service orders, and invoices.
- Handle cash transactions and process payments efficiently.
- Stay updated on automotive technology trends to better assist customers.
- Foster long-term relationships with customers by providing outstanding service.
Qualifications
- Strong customer service skills with a friendly demeanor.
- Excellent communication abilities to explain technical information clearly.
- Experience in an automotive service environment preferred but not required.
Why you’ll love it here
We are dedicated to creating a supportive environment where our employees can thrive both professionally and personally. Our commitment to your well-being is reflected in our comprehensive benefits package designed to support you at every stage of your career.
About us
As part of our vibrant team, you'll play an essential role in delivering top-notch automotive services that exceed customer expectations. We pride ourselves on fostering a culture that values teamwork, innovation, and continuous growth. Join us in making every customer’s experience exceptional!
Job Type: Full-time
Pay: $16.00 - $25.00 per hour
Work Location: In person
