Administrative Support
Location: Pocatello, ID
Compensation: $17.00-$20.00 per hour, depending on experience
Classification: Full-Time | Non-Exempt
We're seeking a highly organized and service-focused Administrative Support Professional to join our Pocatello team. This role is ideal for someone who enjoys creating structure, supporting others, managing multiple priorities, and helping an office operate efficiently and professionally every day.
If you're proactive, detail-oriented, and thrive in a collaborative environment, we'd love to meet you.
What You'll Do
As a key member of our team, you'll play an essential role in supporting Partners, staff, and office operations.
Responsibilities Include:
- Coordinate schedules, calendars, meetings, and administrative requests for Partners and internal teams
- Prepare, organize, scan, file, and maintain documents and records
- Coordinate travel arrangements, including transportation, lodging, reservations, and itineraries
- Assist with onboarding and training administrative team members
- Manage multiple projects and priorities while ensuring timely completion
- Support office operations, including maintenance coordination, equipment management, and operational improvements
- Monitor and maintain office supply inventory
- Provide exceptional service and support to staff, clients, and visitors
- Assist with firm initiatives and special projects
- Perform additional administrative and operational duties as needed
What Success Looks Like at Cooper Norman
At Cooper Norman, we look for team members who embody our values and contribute positively to our culture.
Professional Expectations
Demonstrate Resilience
- Persist through challenges, stay composed under pressure, and follow through until the job is done.
Show Resourcefulness
- Proactively find solutions, adapt quickly, and make the most of available tools and opportunities.
Practice Respect
- Listen to understand, value different perspectives, and treat others with professionalism, respect, and compassion.
Take Accountability
- Own your actions, commitments, and results while continuously learning and improving.
Build Trust
- Act with honesty, consistency, transparency, and integrity while doing what you say you will do.
Qualifications
Required:
- High School Diploma or GED
Preferred:
- 1-3 years of administrative or office support experience, preferably in a professional services environment
- Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel
- Strong organizational and planning skills with exceptional attention to detail
- Ability to effectively manage multiple priorities in a fast-paced environment
- Excellent written and verbal communication skills
- Commitment to providing exceptional client service
Work Schedule
This position is generally scheduled:
Monday-Friday | 8:00 AM - 5:00 PM MST
Seasonal schedules include:
- January-April (Busy Season): 42-45 hours per week
- May-Early August: 32-36 hours per week
- Late August-October Tax Deadlines: Additional hours may be required
- November-December: Approximately 40 hours per week
Why Join Cooper Norman?
At Cooper Norman, you'll join a team that values collaboration, professional development, integrity, and service excellence. We are committed to creating an environment where employees feel supported, respected, and empowered to grow their careers.
Pay: $17.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
