About Anderson Injury Lawyers
We are seeking a highly motivated and detail-oriented Bilingual (Chinese/Mandarin) Legal Assistant to join our team. In this role, you will assist with organizing case files, communicating with clients in both languages, and facilitating a variety of tasks in the prelitigation phase of personal injury cases.
About the role
Client Communications:
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Assist in communicating with clients to gather initial case information, update them on case status and address inquiries
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Maintain a positive and client-focused approach in all interactions.
Case File Organization: -
Aid in the organization and maintenance of pre-litigation case files, ensuring accuracy and completeness
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Assist in tracking and updating case information in the case management system
Document Preparation: -
Assist in the preparation of necessary documents for case evaluations, including summaries, timelines, and client communications
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Ensure that all documents are properly labeled, files, and accessible for case managers
Medical Records Coordination: -
Support in coordinating the retrieval of medical records and bills relevant to pre-litigation cases
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Liaise with medical providers to gather necessary documentation
Task Coordination: -
Assist in coordinating tasks related to the pre-litigation process, ensuring timelines are met
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Collaborate with legal professionals to facilitate case progression
Client Advocacy: -
Uphold a client-focused approach, advocating for client needs and ensuring a positive client experience
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Address client inquiries and concerns, escalating complex issues to case managers
Administrative Support: -
Provide general administrative support, including data entry and electronic filing
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Assist in maintaining organized and up-to-date case files
Calendar Management: -
Aid in managing calendars and scheduling appointments for case managers
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Ensure efficient coordination of appointments and follow-ups
Qualifications
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Fluency in both spoken and written English and Chinese (Mandarin and/or Cantonese) required
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Experience working with Chinese speaking clients, with demonstrated ability to communicate effectively in both languages
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Proficiency in reading, writing, and speaking Chinese and English; to assist with client interactions, documentation, and case file management
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Previous experience in an administrative or support role, preferably in a legal or client-focused setting
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Strong organizational and communication skills
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Detail-oriented with the ability to manage multiple tasks
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Proficiency in Microsoft Office and basic computer skills
Benefits
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Health, Dental, Vision & Life Insurance
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401k benefits that include a company match and are eligible for immediate enrollment.
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Paid Time Off
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Paid holidays
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Free gym membership
