This may be the position for you!
Newfield National Bank is hiring bank tellers. Being one of the oldest local community banks in the Cumberland and Gloucester County area, the bank has built a reputation of conservative soundness that has served it well. Throughout the years, Newfield National Bank has maintained high quality leadership, customer service and personnel, which has helped the bank retain a major share of the local banking market.
Our tellers agree that the friendly relationships with their favorite customers are one of most enjoyable parts of the job. If you are a high quality candidate who would enjoy helping those customers to meet their financial needs by providing them the best banking services in the industry, this may be the position for you!
Newfield National Bank offers a pleasant working environment, competitive salary and valuable benefits.
This may be the position for you!
Job Title: Teller
Department: Branch Operations
Reports To: Branch Manager/Asst Branch Manager
FLSA Status: Non Exempt
SUMMARY Responsiblefor providing exceptional customer service including efficient and accurate transaction processing.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Greet customers in a professional, friendly, and courteous manner
Process banking transactions accurately, including but not limited to, deposits, withdrawals, transfers, loan payments, check cashing, and issuing Cashier’s Checks and Money Orders
Balance cash drawer daily, secure funds, and maintain accurate transaction records
Verify customer identification and ensure compliance with bank policies, procedures, and security protocol
Handle cash, checks, and negotiable instruments with a high level of accuracy and integrity
Respond to customer inquiries regarding accounts, balances, and bank products
Identify customer needs and refer to customers the appropriate products or services
Maintain confidentiality of all customer information
Detect and report suspicious activity or potential fraud in accordance with bank regulations
Follow all regulatory requirements, including anti-money laundering and bank security policies
Resolve customer issues or discrepancies promptly, professionally, and accurately
Maintain a clean and organized workspace
Support branch operations and assist coworkers as needed
Additional duties may be assigned as needed
Understand and apply bank policy and procedure
Must be flexible to work any hours needed at any branch location
Must be available to work every Friday night and Saturday.
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
INTERMEDIATE MATHEMATICAL SKILLS
Must have strong attention to detail, and be able to complete calculations and concepts involving decimals, percentages, fractions. Must be able to count currency accurately and efficiently.
REASONING ABILITY
Ability to solve problems and deal with a variety of situations. Ability to understand a variety of instructions furnished in written, oral, diagram or schedule form.
INTERPERSONAL/ COMMUNICATION SKILLS
Must be friendly, outgoing, and able to communicate professionally with customers and co-workers. Have the ability to explain bank policy and procedure to customers and co-workers in a manner that they will be able to understand. Have the ability to listen and interpret customer needs.
BSA/AML COMPLIANCE
All bank personnel shall comply with the requirements of the Bank Secrecy Act, USA PATRIOT Act, and all related anti-money laundering regulations. Compliance shall include adherence to all Board approved bank policies and procedures, and participation in initial, regulatory update, and annual training for reinforcement. Additionally, all personnel shall identify and report any suspicious or terrorist financing activity upon detection to the Bank Secrecy Act Officer so a Suspicious Activity Report (SAR) may be filed in a timely manner with FinCEN. As applicable, branch personnel may be required to complete a Currency Transaction Report (CTR) for certain currency transactions and collect identifying information for purchases of certain monetary instruments. Additionally, branch and lending personnel may be required to collect beneficial ownership information during the opening of new accounts or when extending credit.
Job Types: Full-time, Part-time
Pay: From $18.00 per hour
Education:
- High school or equivalent (Preferred)
Experience:
- Cash handling: 1 year (Preferred)
- Banking: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Location: In person
