About Gameday
Gameday is a premier men's health clinic specializing in comprehensive treatment for low testosterone (TRT), GLP-1 medications, peptide therapies, and erectile dysfunction (ED). We are committed to delivering personalized, evidence-based care in a collaborative team environment. Our clinic operates with a specialized team model: Medical Assistant, General Manager, and Healthcare Provider, ensuring exceptional patient care and operational excellence.
Position Overview
We are seeking a skilled and compassionate cross-trained Medical Assistant/Medical Administrative Assistant to join our patient focused team. In this role, you will be the cornerstone of concierge care, managing vital sign collection, phlebotomy, medication administration, and ensuring seamless patient experiences in our specialized men's health practice. In this role, you will be cross-trained and responsible for managing the front desk- serving as the face of Gameday Men’s Health; focusing on patient reception, scheduling, medical records management, billing and administrative tasks. We operate a concierge care model, which means you must be committed to going above and beyond with exceptional communication and interpersonal skills to deliver the white glove service our patients expect and deserve.
Clinical Skills
- Perform patient intake procedures, including comprehensive history of present illness (HPI) and chief complaint documentation
- Obtain vital signs with precision: manual blood pressure, temperature, pulse, and respiration rates
- Conduct phlebotomy procedures safely and efficiently for in-office testosterone, PSA, and other specialized men's health testing
- Maintain laboratory CLIA compliance through weekly, monthly and quarterly calibrations and controls
- Competency in venipuncture with excellent patient comfort and safety practices
- Administer subcutaneous (SQ) and intramuscular (IM) injections for TRT, GLP-1, and peptide protocols under provider supervision
- Assist with in-clinic minor procedures including ED treatments and subcutaneous pellet insertions
- Manage accurate patient documentation and lab orders in the EHR system
- Maintain detailed patient records for concierge care tracking and direct-pay payment processing
Administrative Skills
- Exceptional communication and interpersonal skills going above and beyond to build strong patient relationships and deliver white glove service in a concierge care environment
- Proficient in administrative skills such as, tech fluency, attention to detail, time management, problem solving and initiative
- EHR proficiency with ability to document accurately and efficiently
- Ability to multi-task and prioritize
- Skilled at handling escalated patient inquires
- Strong team skills
Preferred Qualifications
- Certified Medical Assistant and/or 2+ years of hands-on MA experience
- 2+ years of cross-trained front and back-office experience
- Experience in men's health, urology, dermatology, or internal medicine
- Experience in concierge medicine or direct-pay medical models, with proven ability to deliver exceptional customer service and build lasting patient relationships
- Familiarity with hormone replacement therapy (HRT) or GLP-1 protocols
Why Join Gameday?
- Work in a specialized, high-impact clinical setting focused on men's health
- Be part of an intimate team with strong collaboration
- Direct patient relationships and meaningful healthcare delivery
- Professional growth opportunities in a cutting-edge men's health practice
- Compassionate work environment where your expertise is valued and appreciated
Join Gameday and make a meaningful difference in our patients' lives.
Job Type: Full-time
Pay: $21.00 - $25.00 per hour
Benefits:
- Dental insurance
- Health insurance
- On-the-job training
- Opportunities for advancement
- Vision insurance
Work Location: In person
