About the Role
Black Box is seeking an experienced HR Operations professional with deep expertise in payroll management to lead and optimize payroll operations across a complex, multi-state workforce. This role will ensure accurate, compliant, and timely payroll processing while driving operational excellence across HR systems, reporting, and employee lifecycle processes.
Key Responsibilities
Payroll Management
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Own end-to-end payroll processing for multi-state employees (corporate, field, and project-based workforce)
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Ensure accurate and timely payroll execution (bi-weekly/monthly cycles)
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Manage payroll inputs including new hires, terminations, bonuses, commissions, and deductions
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Partner with Finance to reconcile payroll data, general ledger, and reporting
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Handle payroll audits, discrepancies, and employee escalations
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Ensure compliance with federal, state, and local wage and hour laws
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Ensure compliance with tax regulations, wage laws, and reporting requirements
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Prepare and validate payroll reports, audits, and filings
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Maintain documentation for audits and regulatory reviews
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Track and report payroll metrics and trends using Microsoft Excel and Power BI
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Oversee employee data changes impacting payroll (job changes, compensation updates)
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Partner with HRBPs and Talent Acquisition on onboarding/offboarding payroll inputs
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Ensure data integrity between HRIS and payroll systems
Support benefits deductions, leave of absence tracking, and timekeeping systems
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Identify and implement payroll process improvements and automation opportunities
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Streamline workflows between HR, Finance, and Payroll
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Improve accuracy, reduce manual effort, and enhance employee experience
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Act as the primary point of contact for payroll-related queries and escalations
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Partner with internal stakeholders across HR, Finance, and Operations
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Provide guidance on payroll policies, procedures, and best practices
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7+ years of experience in payroll or HR operations with strong payroll ownership
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Proven experience managing multi-state payroll in the U.S.
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Strong knowledge of payroll compliance, tax regulations, and wage laws
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Advanced proficiency in Microsoft Excel (pivot tables, lookups, reconciliation)
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Experience with payroll systems
Strong attention to detail and high level of accuracy
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Experience supporting field-based or hourly workforce (technicians, project teams)
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Experience with reporting tools like Power BI or Tableau
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Experience in a global or multi-country payroll environment
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CPP (Certified Payroll Professional) certification
Bachelor’s degree in HR, Finance, Accounting, or related field
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Payroll Processing & Compliance
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Payroll Reconciliation & Audits
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HRIS & Payroll Systems
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Data Analysis & Reporting
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Process Improvement & Automation
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Stakeholder Management
