The position requires an individual with diverse skills, both in client relations and knowledge of the automotive industry and products. The Sales & Customer Support will work not only with individual customers but will also work closely with our B2B clients, specifically the dealer of our products: Meisterschaft®, MUSA®, and American Roar Racing Exhaust System®, to provide the best auto parts purchase experience.The ideal candidate has either a general sales background, (electronics, appliances, real estate, B2B, marketing, etc.),a hard-working professional looking to make a career change, or a recent college graduate looking to pursue a career in sales. As part of our Sales & Customer Support Team, following duties are performed on a daily basis.
Job Responsibilities:
Answer incoming sales calls
Handle sales inquiries and assist customers with product questions
Follow up with existing and potential customers to generate leads and close sales
Determine customers’ need and discuss product options
Complete quotes, return email/voicemail and perform other administrative functions: running credit applications and processing transaction paperwork using Quickbooks.
Candidate Qualifications:
Automotive sales experience is a plus but not required.
Other continuous sales experience will be considered
Applicants with a background in customer service will also be considered
Outgoing personality with expertise in developing relationships
Basic MS Office knowledge; computer software and internet proficiency
Excellent verbal/written communication, strong negotiation and presentation skills
Must have a strong ability to close a deal
Professional Appearance
Must possess POSITIVE attitude & genuine team spirit
Required experience:
Sales & Customer Service: none – 1 year
