NutriHealth is a medical weight loss company focused on improving patient’s overall health. Patient’s satisfaction is our top priority. We are seeking a highly motivated and friendly MA / Medical Receptionist to join our NutriHealth team. We are looking for someone who would be able to float between our Northern office locations. This is a full-time role and would require travel to other locations.
Teamwork and professionalism are crucial.
Duties as the Medical Assistant and Receptionist position include but are not limited to:
- Obtaining and recording patient medical histories, vitals, test results, and other information for medical records while maintaining strict confidentiality
- Assisting the front desk staff on as needed basis in scheduling, patient check-in and check-out, and patient medical record maintenance
- Preparing treatment rooms for clinical examinations
- Confirming if Prior Authorizations are required and submitting requests promptly, following up on delayed or outstanding Prior Authorizations, and working proactively to prevent denials through accurate and timely submissions
- Delivering compassionate support, attention, and assistance to patients and families
- Welcoming patients and visitors in the office and answering inquiries or referring questions to the appropriate staff member
- Assists patients with insurance and billing questions
- Scheduling and confirming appointments for the providers and nutritionists/dieticians
- Collecting copays and payments for prescriptions and gym memberships
- Verifying insurance and preparing patient forms
- Ensuring compliance with all health care regulations, including HIPAA and OSHA
Schedule
Monday: 8am - 4:30pm
Tuesday: 8am - 6pm
Wednesday: 8am - 4:30pm
Thursday: 8am - 4:30pm
Friday: 8am - 2:30pm
Qualifications
- Proven experience in medical administrative support and front desk operations
- Proficient in managing medical records and patient service
- Strong computer skills
- Excellent clerical and office experience, with a focus on customer service
- Ability to handle multi-line phone systems
- Familiarity with Microsoft Office and health information management systems
Benefits
- Paid holidays
- Health, Dental, and Vision insurance
- 401(k)
- PTO
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Preferred)
Experience:
- Medical assistant: 1 year (Preferred)
- EMR systems: 1 year (Preferred)
- Medical receptionist: 1 year (Preferred)
License/Certification:
- BLS Certification (Preferred)
- Certified Medical Assistant (Preferred)
Work Location: In person
