Job Duties and Responsibilities:
Ø Responsible for the training and supervision of the Administrative Coordinator
Ø Meets with site staff on a weekly basis to discuss tenant issues, review policies and procedures, and provide supervision to ensure compliance with all Holsten Management Corporation policies
Ø Works to ensure maximized occupancy and rent collections, essential to the approved budget
Ø Responsible for all documentation relating to the recertification schedule, including but not limited to compliance procedures, move-ins, move-outs, required reports and subsidies
Ø Monitor and generate weekly reports on One-Site and Yardi specific to the daily administrative tasks
Ø Maintains an updated waitlist for all Market Rate and Affordable applicants and conducts applicant interviews from the CHA waitlist in efforts to make recommendations regarding suitability of applicants for tenancy
Ø Conducts regular site walk-throughs to ensure lease compliance for annual reviews and annual unit inspections
Ø Works in coordination with Holsten Human Capital Development Department by submitting referrals to resolve tenant/landlord issues as they arise utilizing the Holsten Management Corporation model
Ø Provides professional responses to issues that arise with tenants, neighbors, and others working towards immediate resolution
Ø Implements and ensures the enforcement of all policies set forth by the Holsten Management Corporation model
Ø Responsible for assisting the Administrative Coordinator as needed with generating and keeping all maintenance work order requests in the unit file system
Ø Ensure monthly inspections, preventative maintenance and fire safety procedures are implemented and completed.
Ø Responsible for becoming familiar with building systems and equipment, contract services, including service schedules, contact information, warranties, inspections, and expirations of contracts to ensure adequate preventive maintenance
Ø Monitors and updates the daily activities of the Maintenance Team in efforts to provide recommendations related to tenant service improvements and/or workflow, as appropriate
Ø Reviews security reports daily, and initiates follow-up action, as appropriate.
Ø Participates in quality efforts to promote organizational development.
Ø Schedule and organize quarterly tenant meetings
Ø Attends all required training to ensure individual and professional growth.
Ø On-call for residents’ emergencies or any other tenant issues during non-office hours
Ø Other duties assigned by management.
Requirements/Qualifications:
Ø College degree in Business Administration or another related field
Ø Minimum of 3-5 years supervisory experience
Ø Minimum of 3-5 years property management experience
Ø Real Estate License MUAT HAVE
Ø Property Management software experience preferred
Ø Any equivalent combination of approved experience, training and/or education
Ø Understanding, appreciation and commitment to the mission and philosophy of Holsten Management Corporation
Ø Strong verbal and written communication skills
Ø Basic math and analytical skills
Ø Ability to maintain detailed and accurate records
Ø Ability to demonstrate clear, professional boundaries
Ø Ability to relate to a wide variety of people, including tenants, co-workers/supervisors and guests
Ø Ability to work in a team environment
Ø Ability to act in a professional manner
Pay: $50,675.25 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
