Overview
Join our dynamic team as a Patient Care Coordinator, where your role is vital in creating a seamless and welcoming experience for patients. In this energetic position, you will serve as the primary point of contact, ensuring patients receive exceptional support from their initial appointment scheduling to follow-up care. Your enthusiasm and organizational skills will help foster a positive environment, making every patient feel valued and cared for. This paid position offers an exciting opportunity to contribute directly to patient well-being while developing your expertise in medical administrative support.
Responsibilities
- Greet patients warmly and assist them with appointment scheduling, rescheduling, and cancellations using our medical office systems
- Verify patient information, and update electronic health records accurately and efficiently
- Communicate clearly with patients regarding pre-appointment instructions and follow-up procedures
- Coordinate with medical staff to ensure smooth patient flow and timely appointment management
- Manage incoming calls, inquiries, and messages with professionalism and positive energy
- Maintain organized records of patient interactions, appointments, and administrative documentation
- Support the medical team by preparing necessary paperwork and ensuring compliance with healthcare regulations
- Must be willing to travel on ocassion to our Wyandotte location for monthly meetings or shift opportunities
- Nights and weekends may be requested on occasion
Experience
- Previous experience working in a medical office environment or healthcare setting is preferred
- Familiarity with medical terminology to facilitate accurate communication and documentation
- Strong background in medical administrative support or office experience demonstrating organizational skills
- Experience working in a dental or healthcare office is a plus but not required
- Excellent communication skills, both verbal and written, to effectively interact with patients and team members
- Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail
This role is perfect for motivated individuals eager to make a difference in patient care through energetic support and meticulous organization. We value your dedication to creating positive healthcare experiences and look forward to welcoming passionate candidates who thrive in collaborative environments.
Pay: $20.00 - $23.00 per hour
Work Location: In person
