Job Overview
We are seeking a professional and organized Front Desk Receptionist to join our team. The ideal candidate will serve as the first point of contact for clients and visitors, providing exceptional customer service and administrative support. This role requires strong communication skills, proficiency with office management tools, and the ability to handle multiple tasks efficiently in a fast-paced environment. Bilingual abilities are a plus, as well as experience with dental or medical office settings. The successful candidate will contribute to the smooth operation of our office by managing front desk responsibilities with professionalism and attention to detail.
Duties
- Greet clients, visitors, and staff in a friendly and professional manner
- Manage multi-line phone systems, direct calls, and take messages accurately
- Schedule appointments and manage calendar bookings in Curve Hero
- Perform data entry, filing, and maintain organized records
- Handle correspondence via email, text and phone, ensuring clear communication
- Assist with billing, bookkeeping, and insurance tasks as needed
- Provide customer support by addressing inquiries promptly and courteously
- Proofread documents for accuracy and professionalism
- Maintain a clean and welcoming reception area
- Perform clerical duties such as typing, proofreading, and document preparation
Experience
- Prior office management or administrative experience preferred
- Experience with front desk operations in medical or dental offices is a plus
- Proficiency in Google Workspace tools
- Familiarity with Curve Dental is advantageous
- Strong organizational skills with the ability to multitask effectively
- Excellent phone etiquette and customer service skills
- Bilingual abilities are desirable but not required
- Knowledge of multi-line phone systems and data entry best practices
- Personal assistant or Dental receptionist experience is beneficial
This role offers an opportunity to be an integral part of our team by providing outstanding administrative support while developing your skills in a dynamic office environment.
Job Type: Full-time
Pay: $22.00 - $25.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Paid time off
- Retirement plan
Work Location: In person
