WE ARE HIRING FOR BOTH LOCATIONS
1603 HWY 17 S UNIT D NORTH MYRTLE BEACH, SC 29582
AND
1657 PLAZA PLACE MYRTLE BEACH, SC 29577
We are on the lookout for an enthusiastic and experienced Tow Truck Driver Manager to become a vital part of our dynamic team, where you'll play a key role in optimizing our operations and elevating our service excellence.
Operations Management:
- Oversee daily towing operations, ensuring efficient dispatch and deployment of tow trucks and personnel.
- Monitor and analyze towing performance metrics to identify areas for improvement.
- Develop and implement policies and procedures for towing operations, ensuring compliance with regulations and safety standards.
- Coordinate with dispatch, drivers, and other departments to ensure smooth and timely towing services.
Staff Management:
- Hire, train, and supervise tow truck drivers.
- Conduct performance evaluations and provide coaching and feedback.
- Address employee issues and ensure a positive and productive work environment.
Equipment Management:
- Maintain and repair tow trucks and equipment, ensuring they are in safe and operational condition.
- Manage inventory of towing equipment and supplies.
- Coordinate with vendors for equipment maintenance and repairs.
Customer Relations:
- Address customer inquiries and complaints regarding towing services.
- Ensure customer satisfaction with towing services.
- Develop and implement strategies to improve customer service.
Safety and Compliance:
- Ensure compliance with all applicable regulations and safety standards.
- Conduct regular safety inspections and training for towing personnel.
- Investigate accidents and incidents, taking appropriate corrective action.
Qualifications:
Education and Experience:
- High school diploma or equivalent required.
- Several years of experience in towing operations, with supervisory or management experience required.
Skills:
- Strong leadership and management skills.
- Excellent communication and interpersonal skills.
- Strong problem-solving and decision-making skills.
- Knowledge of towing regulations and safety standards.
- Familiarity with towing equipment and vehicles.
- Ability to manage multiple priorities and work under pressure.
Other Requirements:
- Valid driver's license and ability to operate tow trucks.
- Clean 10 year MVR.
- Reside in a reasonable area near our location.
- Ability to pass a background check and drug test.
Job Type: Full-time
Pay: From $23.00 per hour
Benefits:
- Health insurance
- Paid time off
- Paid training
Ability to Commute:
- Myrtle Beach, SC 29577 (Required)
Work Location: In person
