Overview
We are seeking a dedicated and organized Medical Receptionist to join our busy Retina practice. The ideal candidate will be the first point of contact for patients, providing exceptional service while managing administrative tasks in a fast-paced medical environment. Bilingual English/any other language is preferred. This role is crucial in ensuring smooth operations within our office.
Duties
- Greet patients and visitors warmly, ensuring a positive first impression.
- Manage medical scheduling, including appointment bookings, confirmations, and cancellations.
- Conduct insurance verification to ensure patient coverage and eligibility.
- Maintain accurate patient records and documentation review to comply with healthcare regulations.
- Operate phone systems effectively to handle incoming calls, inquiries, and messages.
- Assist with office management tasks, including filing and data entry.
- Obtains revenue by recording and updating financial information, recording and collecting patient balances.
- Provide excellent patient service by addressing questions and concerns promptly.
- Collaborate with your fellow coworkers to facilitate efficient patient flow and care.
- Protect patients' rights by maintaining confidentiality of medical, personal, and financial information.
Requirements
- Previous experience in a medical or ophthalmology/retina office setting is preferred.
- Proficiency in medical scheduling software and electronic health records (EHR).
- Strong organizational skills with attention to detail in managing multiple tasks.
- Excellent communication skills, both verbal and written, for effective patient interaction.
- Ability to work well under pressure while maintaining a professional demeanor.
- Knowledge of insurance processes and procedures related to healthcare services.
Join our team as a Medical Receptionist where you can make a difference in the lives of patients while advancing your career in the healthcare industry.
Pay: $16.00 - $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Language:
Ability to Commute:
- Oak Lawn, IL 60453 (Required)
Ability to Relocate:
- Oak Lawn, IL 60453: Relocate before starting work (Preferred)
Work Location: In person
