Thank you for applying to one of the most premier places to work in the Northeast Florida! People are our greatest asset and we are currently seeking people like you who have a desire to join our team.
Join an award-winning company! Ponte Vedra Inn & Club is one of the premier places to work in Northeast Florida. People are our greatest asset, and we are currently seeking a friendly, organized, and service-oriented Racquet Club Attendant to join our team.
Apply today and take advantage of this unique opportunity to work at the historic Ponte Vedra Inn & Club!
What’s in It for You?
- Competitive pay
- Flexible scheduling
- Company-provided uniforms and dry-cleaning benefits
- Resort discounts
- Five-Diamond training and certifications
- Free parking
- Employee Café
- 401(k)
- Additional benefits and employee perks
Job Summary
The Racquet Club Attendant provides exceptional service to members and guests while assisting with the daily operation of the Racquet Club. Responsibilities include managing court reservations, arranging matches, processing transactions, communicating club information, and maintaining a welcoming and professional environment.
Essential Duties and Responsibilities
1. Work a flexible schedule, including weekends, holidays, and split shifts, as needed.
2. Arrive at work on time and maintain consistent attendance.
3. Arrive in the required uniform, which must be clean, professional, and in good condition.
4. Maintain a neat and professional appearance in accordance with Club grooming standards.
5. Attend all required training sessions, safety courses, and departmental meetings.
6. Identify and report safety hazards and assist with maintaining a safe environment.
7. Greet members and guests by name whenever possible and provide attentive, personalized service.
8. Complete the opening and closing procedures for the Racquet Club.
9. Keep members and guests informed of court conditions, schedule changes, events, and other relevant Club information.
10. Answer telephone calls, relay messages, and communicate information accurately to colleagues.
11. Schedule court reservations and accurately maintain the court booking system.
12. Arrange matches for members and guests requesting playing partners.
13. Operate the point-of-sale system and cash register accurately.
14. Maintain responsibility for register contents and complete all required forms.
15. Post charges to the appropriate member or guest accounts.
16. Balance and submit daily transactions and required documentation to Accounting at the end of the shift.
17. Assist with merchandise displays, sales, and inventory as assigned.
18. Complete all duties assigned by the Director of Racquets or other members of management.
Qualifications
- Previous high-quality customer service experience is preferred.
- Cashiering, merchandising, point-of-sale, and computer experience is helpful.
- Ability to read, write, speak, and comprehend English at a level sufficient to communicate effectively with members, guests, and colleagues.
- Strong organizational and communication skills.
- Excellent interpersonal skills and a professional, welcoming demeanor.
- Ability to work independently and as part of a team.
- Ability to meet or exceed member and guest expectations.
- Must meet established grooming and appearance standards.
Physical Requirements
- Ability to stand and walk for extended periods.
- Ability to perform the physical responsibilities associated with opening, closing, and operating the Racquet Club.
Schedule
This is a part-time position scheduled approximately 12–21 hours per week. Availability for varied shifts, including weekends and holidays, is required.
Ponte Vedra Inn & Club is a drug-free workplace and an Equal Opportunity Employer.
