Schedule: Tuesday-Saturday 8am-4pm
"As I love you, you must love one another." (John 13:34). Since 1952, Open Door Mission has existed to
restore hope and change lives of Rochester's men, women and children.
Does the idea of balancing professional best practices with Christ-centered compassion excite you? Are
you looking to provide more meaning in the life of someone who is experiencing homelessness,
addiction, or trauma while working for an employee-voted Rochester Top Workplace?
We believe the value we provide to our community is highlighted by the strength of our employees.
Since all our programs are residential, we can't compete with remote work scheduling. We demonstrate
the value in our employees through a generous 5-week time off policy, 100% contribution towards basic
dental and vision plans, 65-70% contribution towards several medical plans, and an employee assistance
program that provides 8 counseling sessions to each of our employees and their families.
Case Aides at our 24/7 Men's Emergency Shelter operates a 30 bed dorm. Employees of both teams lovingly provide support and encouragement to our adult guests while maintaining safety and security standards of the Emergency Shelter.
If you have or are interested in peer-to-peer employment opportunities, particularly in the areas of mental health and addiction, we invite you to apply! Likewise, if you are currently in the behavioral health field, and wish to expand your experience within the homeless sub-population we invite you to apply as well!
DUTIESRESPONSIBILITIES:
Direct Service Responsibilities
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Provide day-to-day supervision and support to shelter guests
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Assist in the implementation and supervision of recreational activities, including but not limited to meals, chapel, smoke breaks, programming, bed count, and showering
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Perform any duties necessary for effective and efficient operation of community residence
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Complete tasks assigned by leadership that maintains cleanliness and safety standards
- Under the direction of the Shelter Manager or a case manager, may provide linkage/referrals to community resources
- Under the direction of Shelter manager or a case manager, may facilitate a group for mental health, social, spiritual, recreational, housing, and other basic needs
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Observe all safety rules and regulations for self and others; utilizing appropriate de-escalation strategies, informing security of concerns as they arise, and/or notifying emergency personnel as needed
Administrative Responsibilities
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Document shelter guest attendance at intake, monitor and document activity and behavior utilizing Mission Tracker
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As needed, track and document financial assistance funds and/or funds that a client may receive from various income sources such as SSI, disability, employment etc. to assist Case Management in determining housing eligibility
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Assist case management in application process for program eligible guests for housing, utilizing HMIS
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As needed, collect, verify and secure all necessary documentation for residents and determine potential barriers that clients may face when attempting to obtain assistance and/or housing
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Attend and actively participate in staff meetings and trainings as required by leadership and work as a member of the shelter team for each guest
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Regularly practices adherence to Facility/Program/Open Door Mission standards, and ensures documentation/policy requirements are followed
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Utilize Spero, HMIS, and email to record, report, and communicate client information
- Maintain appropriate and timely communication with staff and management, especially regarding critical incidents
Must be willing to receive training and provide assistant with CPR, First Aid, and Narcan administration as needed.
Pay range starts at $18.00 per hour.
