We are seeking an Account Coordinator to fulfill a temporary role at our agency (with the potential for a full time position!)
At Foster’s Creative, we believe businesses and organizations can be a force for good in their communities and for the people they serve.
Our approach is to help organizations create meaningful experiences, and then document those experiences through photo, video, design, and copy.
Our mission is to break down silos between artists, creatives, businesses, and nonprofits by fostering real collaboration. Clients work with us not only for our creative capabilities, but for our ability to connect people and bring ideas to life through our network.
The Account Coordinator supports the Accounts Department by helping create clarity, organization, and momentum across client relationships and projects.
This role exists to help the Accounts team and the CEO successfully lead client accounts by providing operational, administrative, and creative support. You will help ensure that communication is happening, projects are organized, details are captured, and the right people have the information they need to do their best work.
This role is ideal for someone who enjoys serving others, keeping many moving pieces organized, and helping ideas move from conversation to execution.
Core Responsibilities | Account & Client Support
- Support the Client Success Manager and CEO in the management of assigned client accounts.
- Serve as a secondary point of contact for clients as needed.
- Participate in client meetings and assist with follow-up communication and next steps.
- Help ensure clients feel informed, supported, and cared for throughout their experience with Foster's Creative.
- Help maintain organized records, notes, and communication across accounts.
Project Coordination & Account Hygiene
- Coordinate select assigned projects and initiatives.
- Help maintain strong project and account hygiene across all assigned accounts.
- Ensure timelines, approvals, tasks, and deliverables are organized and progressing appropriately.
- Coordinate and schedule shoots, meetings, and production logistics.
- Help track project milestones and ensure deadlines are communicated and understood.
- Assist in maintaining project management systems and documentation.
Administrative Support
- Assist with scheduling meetings and managing calendars.
- Capture meeting notes and action items.
- Follow up on outstanding approvals, tasks, and requests.
- Support account-related administrative tasks and organization.
- Help prepare presentations, documents, agendas, and proposals.
- Maintain CRM records, contacts, and account information.
- Assist leadership with various operational and administrative needs as they arise.
Internal Communication & Team Alignment
- Help ensure communication is flowing effectively between Accounts, Marketing, Creative, and Production.
- Translate client conversations into clear notes, tasks, and action items.
- Help keep priorities visible and aligned across teams.
- Support project hand-offs and collaboration between departments.
- Help ensure that client expectations and team execution remain aligned.
Ideation, Creative, and Marketing Support
- Assist in translating ideas into actionable plans and creative briefs.
- Support the development of campaigns, events, and client initiatives.
- Contribute thoughts and ideas that strengthen the work and client experience.
- Help connect business goals with creative execution.
- Contribute to marketing tasks like digital ads, scriptwriting etc.
Event & Collaboration Support
- Assist in planning and coordinating client events and experiences.
- Help manage logistics, communication, and vendor coordination when necessary.
- Support collaboration efforts with community partners and organizations.
- Assist with event setup, execution, and follow-up activities.
- Help facilitate meaningful experiences that align with Foster's Creative's mission.
Work Structure
- Full-time (approximately 40 hours per week)
- Some evening and weekend work based on client needs, productions, and events
Pay: $58,000.00 - $63,000.00 per year
Benefits:
- Flexible schedule
- Work from home
Work Location: In person
