At Sota Sown Cannabis, we take pride in helping our guests find the right cannabis experience through education, compassion, and product knowledge. We emphasize understanding how terpenes influence mood, relief, and effect, not just THC percentages. If you are passionate about cannabis education, customer care, and creating a safe, welcoming retail environment — this is the place for you.
The Security/Reception is the gatekeeper for our store. We're looking for someone who is just as passionate as we are about keeping all employees, patients and/or customers, and visitors safe. In this role, you will be responsible for the security of all our assets and property in the dispensary as well as the regulation of access to our premises.
Responsibilities
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Protect individuals, property, and proprietary information from harm or misappropriation
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Protect property from theft, embezzlement, sabotage, trespassing, fire, and accidents
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Observe and report any unlawful activity
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Control access to premises
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Investigate and take the appropriate lawful actions on accidents, incidents, trespassing, suspicious activity, safety, and fire
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Neutralize situations calmly with tact and common sense
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Watch for safety and fire hazards and other related situations
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Enforce policies and procedures of the company
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Aid customers, employees, visitors, or the public as necessary
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Perform requests by the customers within scope of security duties or within reason
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Train new security hires, and inform other staff of security procedures and policies
Complete duties at assigned workstations, as determined by management, during scheduled shifts including:
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Front of House: Check In, POS for Checking Identification of customers
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Maintenance: Uphold cleanliness, safety, and presentation standards throughout the dispensary
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Other duties as assigned
Qualifications
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Criminal Justice Degree, or relevant experience preferred
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Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs
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Must have reliable, responsible, and dependable attendance
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Must be 21 years or older
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Must pass all required background checks including state-specific cannabis employment requirements
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Possess a valid driver's license or state ID.
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Must be and remain compliant with all legal or company regulations for working in the industry.
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Prior cannabis experience not required but is preferred
Additional Requirements
Must have the ability to perform the following tasks for prolonged periods of time (i.e., up to the duration of a scheduled shift or workday)
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Move about the dispensary to fulfill work assignments and assist patients and/or customers in various locations of the dispensary
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Remain in a stationary position, if required, to meet the needs of the business
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Converse and communicate with individuals and groups of people directly
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Operate point of sale system, computer, and other office productivity machinery to use online programming and software including word processing, database management, spreadsheet applications and email
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Prepare patient and/customer orders by moving and placing products
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Inspect and receive detailed information, such as patients' and/or customers' dates of birth, in-store or online orders, or inquiries
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Move items and materials weighing up to 30 pounds independently
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Position self to move inventory and materials in storage areas
Skills Preferred
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Training in firefighting, first aid or lifesaving drills
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Military, law enforcement, or security background a plus
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Consistent demonstration of excellent customer service skills
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Ability to establish and maintain effective working relationships with all employees
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Ability to listen well and effectively communicate, both verbally and in writing, with various audiences
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Previous experience with POS systems
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Understanding of applicable cannabis laws and regulations, safety regulations, local municipal codes and organizational rules, and standard operating procedures
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Be able to follow instructions as directed and incorporate constructive criticism from managers
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Operate with a high level of professionalism and integrity, including dealing with confidential information and complying with HIPAA requirements.
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Employee must be able to follow instructions as directed and incorporate constructive criticism from managers
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Operate with a high level of professionalism and integrity, including dealing with confidential information and complying with HIPAA and OSHA requirements.
Working Conditions
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Patient and/or customer-facing environment
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Ability to work outdoors in varying and sometimes adverse weather conditions
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Exposure to cannabis and/or allergens that might be present in an environment where cannabis is present and prevalent
Work Location: In person
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Upload Resume (required) and Cover Letter (optional and encouraged) to provide work history.
- Please include employer company name, role/title, dates of employment, responsibilities, and supervisor name and contact info (phone and email) for EACH job in the history.
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Please include education and training including school, program, degree, and any cannabis-related coursework or certifications. Also include any other knowledge areas that you feel are applicable to this position at Sota Sown.
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ANSWER REQUIRED AGE QUESTION: You must be 21 years old for this job. Provide your date of birth. Age verification is required upon hiring.
- ANSWER CONTACT INFORMATION QUESTIONS: Contact information questions (name, address, phone, email, pronouns preferred.
- OPTIONAL CANNABIS KNOWLEDGE DEMONSTRATION: This role is security-centered; therefore, you do not need to have experience in the cannabis industry. However, if you do, we would like to know what you know. You may answer the short essay and quiz questions if you choose. If you do not have this knowledge, we are happy to teach you it if you want to learn more. Sota Sown values understanding of cannabis science, including cannabinoid chemistry (THC, CBD, CBG; decarboxylation; entourage effect), terpene profiles, plant biology (photosynthesis, trichome development, nutrient uptake), extraction/post-harvest concepts, and MN testing/labeling standards. If you choose to answer these questions: PLEASE ANSWER ALL QUESTIONS TO THE BEST OF YOUR KNOWLEDGE, DO NOT LOOK UP INFORMATION! Thank you :)
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PROVIDE REFERENCES (2 minimum): Include name, relationship, contact information
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ELECTRONIC APPROVAL: Please type your full name as approval to the authenticity of your application information and approval of required background check.
