StayWell Health Center is seeking a Medical Record Technician to ensure the quality of medical / health records by verifying their completeness, accuracy, and proper entry into computer systems.
Some of the responsibilities of this position include:
- Use computer applications to assemble and analyze patient data for the purpose of improving patient care or controlling costs.
- Obtain, organize, compile, and provide medical health care records to medical personnel without regard to clinical department, patient gender, or age.
- Answer telephones efficiently and timely. Address all voicemail messages in a timely manner.
- Address patient concerns facilitating timely and appropriate resolution of problems.
- Respond to requests for medical records for all departments and processed appropriately.
- Scan/Fax required paperwork for Medical, Behavioral Health, Dental and tasking appropriately.
- Categorize medical data appropriately.
- Match labs – checking hard copy and tasking when no match found.
- Assist patients in completing medical record forms as necessary.
- Assist with the exchange of information between StayWell Health Center and other health service agencies.
- Monitor and audit chart accuracy.
- Conduct chart recovery.
- Monitor and correct chart duplications.
- Request and obtain hospital medical record report as necessary.
- Provide excellent customer service / patient services.
- Maintain a professional demeanor with managing difficult customer/patient situation.
- Knowledgeable of HIPAA regulations and other legal requirements.
- Knowledgeable of Medical, Dental, and Behavioral Health terminology.
- Perform other related duties as assigned.
QUALIFICATIONS
- High School diploma or equivalent
- Experience working in a community health center and / or healthcare office setting preferred
- Electronic Health Record experience
- Fluently speak, read, and write English language in an understandable manner; bilingual English-Spanish or English-Albanian preferred
- Proficiency in utilization of Microsoft Windows environment, Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and internet
- Flexibility, adaptability and ability to work in a changing, fast paced environment
- Excellent communication skills (written, verbal, and presentation)
- Ability to work independently, and as part of a team
- Exceptional level of organization, analyzation, and prioritization skills
Excellent Benefits:
- Competitive salary
- High deductible Health Plan medical insurance
- Health Savings Account
- Dental insurance
- Vision insurance
- 100% premium paid $50,000 employee life insurance
- 10 paid holidays annually
- 20 PTO days annually
- Public Service Loan Forgiveness
- 401k
- Optional supplemental coverage (short- and long- term disability)
Job Type: Full-time
Pay: From $20.66 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Work Location: In person
