MEDICAL SURGICAL SCHEDULER
As a Surgical Scheduler, you are directly involved in ensuring that we deliver patient-focused care at all times. We are looking for someone who learns quickly, is capable of working independently, and has a positive attitude. You will also need excellent communication skills with an outstanding professional and personal presentation consistent with our brand.
Duties/Responsibilities:
- Schedules patient procedures to ensure efficient and accurate processing of information for procedures in the operating room
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Coordinates with anesthesia groups to confirm scheduling for coverage
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Responsible for verifying patients' insurance coverage, accurately calculating patient financial responsibility, and notifying patients of payment due at time of service, prior to scheduled procedure
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Boards patients for surgery at out of office facilities
- Able to communicate and coordinate large groups of people for surgery (Managers, Physicians, Audiologists and Medical Assistants)
Education, Training and Experience:
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Minimum of 2 years of medical office experience required (Surgery Scheduling Experience Preferred)
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Must be able to communicate verbally and non-verbally in a professional manner
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Ability to use time wisely in preparing work area to meet high-paced demand
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Show a genuine desire to work and improve the practice as a whole
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Strong insurance background, preferred
- Strong medical terminology
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Must demonstrate excellent phone etiquette and exceptional customer service skills
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Minimum of high school diploma
Qualifications:
- Medical experience, preferred
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Boarding experience, preferred
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Ability to work with computers and data entry
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Thorough understanding of insurance concepts, including deductibles, co-pays, co- insurance, and out of pocket maximums
- Basic understanding of medical terminology and processes; including HIPAA regulations, insurance registration, etc.
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Must be patient-focused
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Must be a team player, as well as capable of working independently
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Able to work in a high-volume practice
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Self-motivated with ability to take direction well and multi-task
