Job description
Customer Service Representative (Bilingual in English and Spanish required)
Responsibilities:
- Accurately process cash, money order and credit card transactions.
- Provide exceptional customer service and support to clients via phone, email and in person
- Assist a variety of customers with inquiries, concerns, and requests in a professional and timely manner
- Maintain accurate and up to date customer records in the database
- Collaborate with other team members to resolve customer issues and ensure customer satisfaction
Requirements:
- Strong organizational and time management abilities
- Excellent verbal and written communication skills
- Previous experience in a customer service role is preferred
- Ability to multitask and handle a high volume of customer inquiries
-Ability to work well and maintain professionalism under pressure
- Proficiency using computer systems and software applications
-Honesty and good work ethic
-High energy attitude as a team player
-Punctuality
-Bilingual English and Spanish
Join our team as a Customer Service Representative and be part of a dynamic and supportive work environment. We have a safe and contemporary workplace with free snacks and beverages. We offer competitive compensation and opportunities for career growth. Apply today to start your journey with us!
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
- Paid holidays
Shift:
- 8 hours - first shift Monday through Friday, ocassional 4 hour Saturday shift
Work Location: In person
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
Work Location: In person