Great Clips relies on a team approach to ensure a great experience, beginning from the moment of check in to the salon until the customer has concluded their service.
We are seeking a friendly and organized part time receptionist to join our brand new salon. As the receptionist, you will be responsible for greeting clients, and ensuring a smooth and welcoming experience for all visitors.
Responsibilities:
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Greet clients and visitors in a friendly and professional manner.
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Answer phone calls and respond to inquiries.
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Maintain a clean and organized salon (laundry, sweeping, etc.)
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Provide excellent customer service.
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Assist with administrative tasks as needed.
What are we looking for in a great Receptionist?
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Warmly greet customers.
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Communicate and educate the customer on Great Clips processes, Online Check-in and the Wait Time Monitor.
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Process transactions and issue receipts.
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General knowledge of retail products and the ability to make recommendation.
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Manage the flow of customers between check in and the service.
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Maintain cleanliness and sanitation of the front desk and lobby area.
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Manage answering phone.
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Inform customers about services.
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Update customer records with contact information.
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Assist stylists in maintaining salon cleanliness and sanitation.
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Commitment to work a flexible schedule, including peak times.
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Dedication to great customer service.
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Ability to work in a fast-paced environment.
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Ability to efficiently and effectively resolve customer issues.
Join our Great Clips team today!
