Position Overview
We are looking for a friendly, dependable Customer Service Associate to join our team. This position plays an important role in creating a positive customer experience by assisting customers with shipping, printing, packing, mailbox services, and other business solutions.
As a new team member, you will begin as a Center Associate in Training and receive hands-on training to learn our services, systems, and daily operations.
Responsibilities
- Provide excellent customer service and create a welcoming experience for every customer
- Assist customers with shipping, packing, and document service needs
- Process transactions accurately through our point-of-sale system
- Provide printing, copying, scanning, faxing, and other business services
- Answer customer questions and recommend solutions based on their needs
- Maintain a clean, organized, and professional work environment
- Learn and follow company procedures and quality standards
Qualifications
- Strong communication and customer service skills
- Positive attitude and willingness to learn
- Ability to multitask in a fast-paced environment
- Comfortable using computers and learning new technology
- Dependable, detail-oriented, and able to work well with a team
- Previous customer service, retail, shipping, or printing experience is a plus
Compensation
New team members begin as a Center Associate in Training, earning $15.00–$16.00 per hour during the 90-day training period.
After successful completion of training, the pay range for a fully trained Center Associate is $16.00–$17.00 per hour, based on proficiency, performance, length of service, and additional responsibilities.
Payroll is processed bi-weekly through direct deposit.
Pay: $15.00 - $16.00 per hour
Work Location: In person
