MEDICAL/DENTAL SECRETARY
Full time with benefits – Noxen Health Center – Noxen, Pa
Medical and Dental Office
Job Description:
General Description (Job Summary): The Front Desk is responsible for front desk operations including patient check-in/check-out, scheduling, insurance verification, and assisting with sliding fee program. Ensures efficient patient flow and excellent customer service.
Education, Training and Experience(Qualifications):
· High School Diploma required
· Medical office experience required/Dental office experience preferred
· Strong communication, organization, multitasking, and computer skills required
Special Skills and Aptitudes:
· Excellent customer service and patient relations skills
· Strong verbal and written communication abilities
· Ability to multitask in a fast-paced environment
· Proficiency in EHR systems and basic computer applications
· Appointment scheduling and calendar management skills
· Insurance verification and payment processing accuracy
· Attention to detail and strong organizational skills
Working Conditions and Other Requirements:
· Ability to sit or stand for extended periods throughout the workday
· Frequent use of computer systems, phones, and office equipment
· Continuous interaction with patients, staff, and the public
· Ability to manage a fast-paced front desk environment with frequent interruptions
· Exposure to confidential information requiring strict adherence to HIPAA regulations
Position Responsibilities:
· Check in and check out patients accurately
· Verify and update insurance information
· Schedule and maintain full patient schedule
· Assist patients with Sliding Fee Discount Program
· Collect payments and co-pays
· Answer phones and triage calls to staff
· Scan and upload documents to EHR
· Always maintain professional customer service
· Enter annual recalls and/or schedule appointments for return visits as indicated by the provider
· Perform necessary tasks for any audit
· Assist with the completion of claim forms, leave of absence forms, return to school or work forms, etc.
· Perform other duties within capabilities as assigned by supervisor or executive staff
· Adhere to all personnel policies in the conduct of personal and employment maters
Job Type: Full-time
Benefits:
- 403(b)
- AD&D insurance
- Bereavement leave
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Family leave
- Flexible spending account
- Free parking
- Health insurance
- Life insurance
- Malpractice insurance
- Paid jury duty
- Paid sick time
- Paid time off
- Retirement plan
- Vision insurance
Application Question(s):
- We do mandatory drug testing if hired.
Experience:
- Medical office: 2 years (Preferred)
- Customer service: 2 years (Preferred)
- Medical scheduling: 2 years (Preferred)
- Dental office : 2 years (Preferred)
- Medical terminology: 2 years (Preferred)
Ability to Commute:
- Noxen, PA 18636 (Required)
Work Location: In person
