Location: St. Louis, MO (On-Site)
Employment Type: Full-Time
For more than 135 years, United Bags, Inc. has been a trusted leader in industrial packaging and bulk bag solutions. Founded in 1890, we're a fifth-generation, family-owned company that has grown by putting customers first, investing in our people, and continuously evolving with the industries we serve.
Today, we support customers nationwide through four U.S. distribution centers and one of the industry's largest dedicated sales teams. From FIBCs (bulk bags) and woven polypropylene bags to paper bags and custom packaging solutions, our products help keep essential industries moving.
If you're looking for a stable career with a growing company where you can start in an administrative role and grow into a broader Operations position, we'd love to meet you.
We're looking for a proactive, highly organized Administrative Specialist to join our St. Louis headquarters.
This position is designed as an entry point into Operations. You'll begin by supporting daily administrative and customer service functions while learning how our sales, order management, accounting, inventory, warehousing, and distribution processes work together.
As you gain experience and demonstrate your ability to take ownership, the role will grow to include increasing responsibility for operational processes, reporting, problem-solving, and process improvement.
This is a great opportunity for someone who wants more than a traditional administrative position and is interested in building a long-term career in Operations, Supply Chain, or Business Administration.
Support daily office operations and administrative functions
Provide exceptional customer service by phone and email
Process customer orders, documentation, and correspondence
Maintain accurate records, reports, and filing systems
Coordinate schedules, meetings, and company communications
Assist with payment processing, invoicing support, and administrative accounting tasks
Work closely with Sales, Operations, Accounting, Warehousing, and Leadership
Learn and support order fulfillment and operational processes
Assist with inventory, shipping, purchasing, and distribution-related activities
Monitor order and customer information for accuracy
Prepare and maintain operational reports
Help identify issues and follow through on solutions
Support cross-functional projects and process improvements
As you develop within the role, you will have opportunities to take on greater responsibility, including:
Managing and improving operational processes
Analyzing data and identifying trends or inefficiencies
Coordinating activities between departments
Taking ownership of specific operational functions
Supporting inventory and distribution initiatives
Developing and maintaining operational reports and procedures
Participating in projects designed to improve efficiency and customer service
The goal is for this position to grow beyond administrative responsibilities into a broader Operations role based on performance, initiative, and business needs.
Associate degree required; Bachelor's degree preferred
2+ years of administrative, office support, customer service, or operations experience
Excellent written and verbal communication skills
Strong organizational skills and exceptional attention to detail
Ability to prioritize multiple projects in a fast-paced environment
Strong problem-solving and critical-thinking skills
Proficiency with Microsoft Office, particularly Excel, Outlook, and Word
Willingness to learn different areas of the business and take on increasing responsibility
Experience with ERP, CRM, or order management systems
Experience supporting accounting functions such as payments, invoicing, or reconciliations
Experience in manufacturing, distribution, logistics, supply chain, or other B2B industries
Interest in developing a career in Operations, Supply Chain, or Business Administration
Experience working with reports, data, or process improvement
We know our people are our greatest asset. That's why we offer a competitive benefits package and a workplace where employees can build long-term careers.
Benefits include:
Competitive salary
Performance-based bonus opportunities
Medical, dental, and vision insurance
401(k) with company profit sharing
Paid vacation and company holidays
Professional development and advancement opportunities
Opportunity for career growth into Operations
Stable employment with a financially strong, family-owned company
Collaborative, team-oriented work environment
If you're looking for more than an administrative job and want the opportunity to learn a business, develop new skills, and grow into an Operations role, we encourage you to apply.
Please submit your resume (cover letter optional) to [email protected].
We look forward to learning more about you.
United Bags, Inc. is an Equal Opportunity Employer and values a diverse and inclusive workplace.
