Job Overview
At Bella Lei, we are passionate about creating an exceptional patient experience rooted in excellence, professionalism, and integrity. We are seeking a warm, professional, and highly organized Front Desk Coordinator to join our growing team. This individual will serve as the first point of contact for our patients and play a vital role in creating a welcoming, efficient, and elevated experience from check-in to check-out.
The ideal candidate is personable, detail-oriented, tech-savvy, thrives in a fast-paced environment, and genuinely enjoys building relationships with patients while supporting the overall flow of the practice.
Responsibilities
- Welcome and assist patients with professionalism and warmth
- Manage patient communication including phone calls, texting, and scheduling accurately and courteously using proper phone etiquette
- Handle incoming correspondence, emails, and inquiries with efficiency and professionalism
- Support front office operations and daily workflow
- Assist with checkout processes, financing options, and loyalty programs
- Provide excellent customer service support by addressing inquiries promptly
- Help create an elevated patient experience from check-in to checkout
Skills
- Proven experience in front desk or office administration roles with strong organizational skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
- Familiarity with multi-line phone systems and phone etiquette standards
- Strong computer literacy including data entry, proofreading, and general office software
- Excellent time management skills with the ability to prioritize tasks efficiently in a fast-paced environment
- Professional appearance and positive attitude
- Comfortable discussing products, memberships, and treatment plans
This role is perfect for motivated individuals eager to contribute to a vibrant team while honing their administrative expertise. We value proactive problem-solvers who thrive in organized environments and are committed to delivering outstanding support every day.
Pay: $18.00 - $24.00 per hour
Benefits:
- Employee discount
- Paid time off
- Retirement plan
Work Location: In person
