Assists customers through the ‘Do-It-Yourself’ picture framing experience, providing encouragement, explaining and demonstrating tasks in the process according to each customer’s needs. Often supervises multiple customers at different stages of varied framing projects to ensure each achieves a professional, quality product.
The majority of time a customer spends in the store is often at the workbench. An open and friendly attitude builds confidence in the customer to rely on your assistance. You would use this time to build a positive and lasting relationship with each customer.
- Prompt instruction and supervision of customer-
• assembled projects through completion
- Check the accuracy and quality of materials
- Ensure the enjoyable participation of each customer
- Anticipate customer needs
- Check quality of the finished project
- Instill a sense of achievement and provide an
• overall positive experience for the customer