Unarmed Security Officer – Cannabis Dispensary
Position Overview
The Unarmed Security Officer is responsible for maintaining a safe and secure environment for customers, employees, and property at a licensed cannabis dispensary. Officers will provide visible
deterrence, enforce site policies, monitor access control, and respond to incidents while maintaining a professional and customer-service-oriented presence. Security Officers must remain compliant with California Bureau of Security and Investigative Services (BSIS) regulations and follow all company and client security procedures.
Key Responsibilities
Access Control & Entry Screening
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Monitor and control entry points to the dispensary.
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Verify customer identification to ensure compliance with California cannabis age requirements
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(21+ or valid medical recommendation).
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Prevent unauthorized individuals from entering restricted areas.
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Maintain orderly customer flow and ensure compliance with site occupancy limits when
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applicable.
Patrol & Surveillance
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Conduct regular foot patrols of the interior and exterior property.
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Monitor parking areas and surrounding perimeter for suspicious activity.
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Observe and report safety hazards, suspicious behavior, or policy violations.
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Maintain a visible presence to deter theft, loitering, and disruptive behavior.
Incident Response
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Respond to disturbances, safety concerns, or suspicious activity.
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De-escalate confrontational situations using professional communication and conflict resolution
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techniques.
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Contact local law enforcement or emergency services when required.
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Assist management during emergencies or evacuations.
Customer Service
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Provide a professional and welcoming presence for customers entering the facility.
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Offer basic guidance regarding entry procedures and store policies.
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Maintain respectful communication with customers, staff, and vendors.
Compliance & Policy Enforcement
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Enforce dispensary policies including:
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No loitering
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No consumption on premises
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No weapons inside the facility
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Compliance with cannabis regulations
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Support management with regulatory compliance requirements when necessary.
Reporting & Documentation
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Complete accurate daily activity reports and incident reports.
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Document suspicious activity, safety hazards, or enforcement actions.
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Maintain clear communication with dispatch, supervisors, and management.
Closing Procedures
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Assist with closing procedures including securing entrances and exits.
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Ensure all customers have exited the premises before closing.
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Conduct final security checks of the property.
Minimum Qualifications
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Valid California BSIS Guard Card
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Minimum 18 years of age
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High school diploma or GED preferred
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Strong communication and conflict resolution skills
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Ability to remain calm and professional in high-pressure situations
