Job Summary:
The Front of House Team Member at McAlister’s Deli is responsible for creating a welcoming and efficient guest experience. This role involves taking orders, handling transactions, preparing beverages, maintaining cleanliness, and ensuring every guest receives friendly, accurate, and timely service. As a front of House Team Member you're responsible for ensuring the tables are cleared and cleaned after each guest.
Key Responsibilities:
- Greet guests promptly with a positive and friendly attitude
- Take customer orders accurately using the POS system
- Handle cash, credit, and digital payments responsibly
- Prepare and serve beverages (tea, lemonade, coffee, etc.) according to standards
- Maintain cleanliness and organization of the dining area, beverage station, and front counter
- Deliver food to guests when needed and ensure order accuracy
- Answer menu questions and make recommendations
- Restock supplies such as cups, lids, napkins, and condiments
- Follow all food safety and sanitation guidelines
- Work collaboratively with kitchen staff to ensure smooth operations
- Expedite orders in a timely manner
- Ensure costumer satisfaction
Qualifications:
- Strong communication and customer service skills
- Ability to work in a fast-paced environment
- Basic math skills for handling transactions
- Dependable, punctual, and team-oriented
- Previous food service experience preferred but not required
Physical Requirements:
- Ability to stand for extended periods
- Ability to lift up to 25 pounds
- Frequent walking, bending, and reaching
Schedule:
- Flexible scheduling, including evenings, weekends, and holidays
Benefits:
- Employee meal discounts
- Flexible hours
- Opportunities for advancement
- Positive and team-focused work environment
Equal Opportunity Employer Statement:
McAlister’s Deli is an equal opportunity employer and values diversity in the workplace.
Pay: From $10.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person
