Five Star Commerce is a team of Amazon and Walmart marketing experts that helps brands sell their products on the Amazon and Walmart marketplace.
We're an Amazon advertising partner and have worked with hundreds of brands on Amazon and Walmart. Brands we've worked with include Motorola, Brumate, FitTrack, Norquin, and more. Check out fivestarcommerce.com for more details about our company.
We're looking for a person who will have a large variety of responsibilities and help manage the overall business. It's an opportunity to learn how to manage a small business as a whole. This will give an opportunities to work in many facets of the business and assist management to help the business run smoothly. Responsibilities include things such as accounting, tracking key performance metrics of the company, managing the office & supplies, managing events, onboarding new team members and developing SOPs of business processes.
Project Duties
- Invoicing client companies and charging their cards twice a month.
- Following up with clients when their payments get declined so they can update their billing information. Fixing potential billing issues.
- Getting new clients set up in our systems. We usually get one or two a day.
- Creating a daily report on the revenue and billable hours of the company.
- Ordering supplies for the office as needed.
- Check the client services email multiple times a day for messages from clients.
- When a potential client reaches out, forward the message to the sales team.
- Ordering and picking up the pizza for our weekly team meetings at noon on Thursdays
- Adding new team members into all the software tools (Google Workspace, Clickup, Harvest, Upwork, Calendly, Slack)
- Initiating payroll weekly (which just involves reviewing employees hours and initiating the payroll sequence)
- Providing statements for the company bank accounts, credit cards, to the external accounting firm each month.
- Lift office supplies or equipment, up to 50 pounds. Set up desks and furniture when it arrives.
- Keeping the office organized
- Documenting SOPs for processes we perform within the business so our processes are documented and can be streamlined.
Ideal Candidate Background
- Bright, willing to learn, team player - including taking extra initiative in the training period to learn independently along with training.
- Available for work in our physical office in Orem, Utah.
- Must not own and actively manage their own Amazon selling account
Schedule
- This is a part-time position. The hours are somewhat flexible but would only be during business hours 9-5 Mountain Time. We will want you to physically work in our office in Orem, Utah and to work a consistent schedule.
- Instead of working only on certain days, we’d want someone who can be available throughout the week. For example, 4 hours each weekday is much better than 6 hours three days a week.
Primary Skills
The more experience you have with the following the better, although we can fill in the gaps and train you on these.
- Basic excel
- Using different Saas software tools as an administrator.
- Written and oral communication skills.
- Organization and planning
- We use the project management software ClickUp. Experience with similar tools would be useful.
- Experience with Google Workspace (previously G Suite) will be helpful (Gmail, Google Drive, etc.)
- Purchasing & ordering (we usually purchase office supplies on Amazon).
- Must need to be able to drive and have reliable transportation.
- Writing emails and written correspondence
- Overall understanding of standard business processes
- Clerical experience (sending invoices, calling billing departments, tracking payments)
Work Environment
You’ll be one of 12 team members located in the Orem, Utah area. The other team members are Amazon/Walmart Ecommerce specialists and spend their time providing services for clients. Your responsibility will be to help take administrative workload off Jackson & McKay so that they can devote more time to operations and training employees.
We use a project management software to organize all the work we are performing for clients. We’ll train you on our system and you’ll be expected to use it religiously. The willingness to stay organized and keep detailed records on work performed is a very key part of this job. We’ll also need your help in improving business processes and documenting them.
We’re not expecting you to already know how to do everything on your first day. Once you’re part of the team, we’re with you and will work with you until you have everything down. It will take time and we are planning for that. You’ll be the first person in this position so we’ll want you to draw on your general business knowledge to help define the role and find ways to be more helpful to the business.
Perks
- Lunch provided every Thursday during weekly team meetings
Other Details
- Need to be able to work in our Orem office. This is not a remote position.
- Pay: $15-20 DOE.
- Job Type: Part-time
Job Type: Part-time
Pay: $15.00 - $20.00 per hour
Work Location: In person
