Medical Office Specialist Job Description
Position Summary:
As a Medical Office Specialist, you will manage the administrative functions of our
concierge-style medical practice, ensuring efficient operations and exceptional patient
service. Your organizational skills and attention to detail will be essential in supporting the
healthcare team and enhancing the member experience.
Key Responsibilities:
- Oversee front desk operations including patient check-in/check-out, answering
phone calls, and managing inquiries efficiently.
- Handle patient registration, insurance verification, enrolling members, and
membership management processes, ensuring accuracy and compliance with
regulations.
- Maintain accurate patient records and ensure confidentiality in accordance with
HIPAA guidelines.
- Coordinate referrals and follow up on patient communications to facilitate
continuity of care.
- Assist in scheduling appointments and managing the office calendar to optimize
workflow.
Core Competencies:
- Maintain an orderly and efficient office environment, prioritizing tasks effectively.
- Provide friendly and professional assistance to patients and their families.
- Engage with diverse stakeholders, promoting a collaborative atmosphere within the
practice.
- Address administrative challenges proactively and develop effective solutions.
- Support colleagues and contribute to a positive team dynamic.
Qualifications:
Required Qualifications
- High school diploma or equivalent; additional training in medical office
administration preferred.
- Experience in a medical office setting.
- Medical terminology and office operations.
- Familiarity with EMR systems and office software.
- Knowledge of OSHA and HIPAA compliance.
Preferred Qualifications
- Experience with specific EMR systems (Athena).
Why Join our practice?
- Contributes to enhancing patient care and physician support in a mission-driven
practice.
- Enjoy a competitive salary and performance-based incentives.
- Access health, dental, vision insurance, retirement plans, and more if applicable.
- Strong knowledge of medical terminology, health insurance procedures, and medical billing practices.
- Proficiency with EMR systems such as Athenahealth, or similar platforms; experience with EHR management is highly preferred.
- Excellent phone etiquette with the ability to handle multi-line phone systems efficiently.
- Bilingual abilities are a plus to serve diverse patient populations effectively.
- Experience in clinic or dental office environments including front desk operations and office management.
- Strong computer skills with proficiency in Microsoft Office Suite (Word, Excel) and office equipment such as fax machines and scanners.
- Knowledge of health information management practices aligned with HIPAA compliance to ensure patient privacy and data security.
- Ability to perform clerical tasks such as filing, data entry, appointment scheduling, and maintaining organized medical records.
Join our dedicated healthcare team where your skills will make a difference! We value proactive professionals who are committed to delivering outstanding patient service while supporting the seamless operation of our clinic or dental practice. This role offers an engaging work environment where your expertise in medical administrative support will shine!
Pay: $18.00 - $22.00 per hour
Benefits:
Work Location: In person
