As an Extension Specialist, you are the face of the Extensions program - the go-to expert for au pairs, host families, LCCs, and staff throughout the entire extension journey. Success in this role demands deep mastery of the Extensions process: understanding eligibility requirements, confidently overcoming objections, and expertly guiding au pairs through matching with a new host family for their second term.
At the core of this role is consistent, high-volume outreach to your pipeline of extension-eligible au pairs. Each day, you will prioritize regular, meaningful communication that moves au pairs through the extension process and toward a decision ultimately leading to an extension match. This is a goal-driven role with clear performance expectations at the daily, weekly, and monthly level. Your success will be measured by your ability to sustain outreach volume expectations and consistently hit goals.
