JOB The Appeals Referee position with the Unemployment Compensation Board of Review offers a meaningful opportunity to support fair decision making for workers and employers. You will play a key part in resolving appeals with accuracy and professionalism while building strong analytical and communication skills to support fair outcomes. Apply now to help maintain trust and confidence in the appeals system!
EXAMPLE OF DUTIES
This position is responsible for conducting hearings, reviewing evidence, and issuing fair and timely decisions on appeals cases. Work involves supporting due process by ensuring all parties have the opportunity to be heard and understood. As an Appeals Referee, you will perform the following duties:
-
Conduct Hearings: Schedule, manage, and oversee appeals hearings while following due process standards
-
Evaluate Evidence: Analyze testimony and documents to resolve conflicting information and determine credibility
-
Draft Decisions: Prepare clear written decisions that explain findings of fact, legal issues, and the reasoning behind outcomes
-
Provide Guidance: Explain procedures, rights, and policies to unrepresented parties and answer related questions
-
Supervise Staff: Oversee clerical support, review performance, and resolve complaints and grievances
-
Travel for Hearings: Attend hearings in multiple counties and support other offices as needed
Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:
-
Full-time employment
-
Work hours are negotiable with a 30-minute lunch break, Monday - Friday.
-
Telework: You may have the opportunity to work from home (telework) part-time, upon successful completion of the training period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Pittsburgh. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
-
Salary: In some cases, the starting salary may be non-negotiable.
-
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
SUPPLEMENTAL INFORMATION
- Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
-
Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
-
Your score is valid for this specific posting only.
-
You must provide complete and accurate information or:
-
your score may be lower than deserved.
-
you may be disqualified.
-
You may only apply/test once for this posting.
-
Your results will be provided via email.
