Jimmy John's General Manger
We slice our all-natural* meats and fresh veggies in-house every day. Our fresh-baked bread is made right here where you can see it, and our house-made tuna salad is fresh every day. The flavor of a ripe tomato, crisp shredded lettuce, combined with fresh-baked bread, fresh-sliced meat and real Hellmann's® mayo - that's when the magic happens. Made with love every single day since 1983. That's Jimmy Fresh!
Jimmy John's General Manager Overview:
We are looking for the next ROCK STAR to join our family at Jimmy Johns!!!
General Managers are responsible for all aspects of operating and supervising the store, including managing all functions of a Jimmy Johns restaurant to ensure exceptional customer service and high quality products are delivered, while ensuring restaurant profitability while directing the successful execution of fast, accurate sandwiches and world-class customer service while maintaining a clean, organized shift. Expected to interact effectively with all levels of the organization, as well as the broader Jimmy Johns Company.
Major Duties and Responsibilities
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Establish the stores labor goals and staff needs, including pay rates.
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Manage a staff of approximately 3 to 15 employees. Assign, oversee and evaluate work.
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Manage hiring, training, evaluation, discipline, and termination of employees.
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Provide on-the-job training for new employees.
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Delegate and responsible for the ordering, receipt, storage and issuing of all food, labor, equipment, cleaning, and paper supplies for the unit to ensure a minimum loss from waste or theft.
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Supervision of the preparation, sales, and service of food.
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Order the appropriate amount of food items to meet anticipated customer demand.
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Supervise food preparation and service operations.
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Ensure that every customer receives world-class customer service.
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Route deliveries and serve drivers to maximize delivery business and speed.
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Execute systems and procedures with 100% integrity and completeness.
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Complete daily and weekly paperwork.
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Responsible for 100% of the cash drawers at all times during the shift.
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Implement corporate policies.
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Control inventory by using a weekly inventory system and maintaining regular inventory ordering schedules.
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Receive and store product.
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Conduct weekly managers meetings.
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Audit systems and procedures as well as shift-ending paperwork.
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Arrange for preventive maintenance and upkeep on stores equipment and supplies.
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Perform other related duties as required.
As Time Permits
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Assist in-shoppers during rush periods to ensure the maintenance of restaurant efficiency.
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Assist in-shoppers in greeting customers, taking orders, using the cash register, assembling order and checking for completeness and correctness.
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Complete daily food preparation (opening procedures, meat and vegetable slicing, bread production).
Skills And Abilities
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Oral and written communication skills.
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Ability to establish priorities, work independently, and proceed with objectives without supervision.
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Ability to handle and resolve customer threats and issues.
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Ability to handle and resolve employee issues.
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Ability to handle stress and high-volume operations.
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Interpersonal skills to work effectively with others, motivate employees, elicit work output and deal with customers.
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General knowledge of labor laws, health codes, safe food handling and sanitation, safety and security systems, and computer operations.
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Team focused and with a passion for training and developing the team.
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Strong time management and organization skills.
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Mathematical abilities to understand financial reports.
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Understanding or willingness to learn Point of Sales systems fully.
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Extraordinary coaching and communication skills.
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Must have basic computer skills.
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Able to operate restaurant equipment.
Qualifications For Position
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High school graduate or equivalent training.
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3+ years of restaurant management experience required.
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Completion of recommended corporate training programs.
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Valid drivers license, reliable transportation, current automobile insurance, and a clean driving record.
Benefits:
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Paid time off
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401(k) Retirement Plan
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Medical, Dental Vision Insurance
- Disability Life Insurance
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Monthly performance bonus
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Referral program
Additional Jimmy John's Crew Member Requirements:
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Must be able to lift 50 lbs.
- Ability to stand, walking, bend, reach and scoop the entire work day
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Ability to be mobile in walk-in refrigerator and freezer with temperatures ranging from 40° F to -10° F
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Must have the stamina to work a minimum of 50-60 hours a week.
Equal Opportunity Employer
