Job Summary
The Medical Assistant role combines clinical medical assistant duties with case management such as referrals and resource navigation, with a focus on underserved populations including individuals impacted by HIV/STIs and transgender and gender-diverse patients. This position plays a critical role in promoting equitable, affirming, and comprehensive care, including the administration of hormone therapy injections under provider supervision, routine treatments, and immunizations. The MA collaborates closely with medical providers and community partners to provide high-quality, respectful, and inclusive care.
The position is part-time, with an expected schedule of 16 to 24 hours per week.
Primary Duties and Responsibilities:
Clinical Responsibilities:
- Interview patients, take and record vital signs (e.g., pulse, temperature, blood pressure, height, and weight).
- Prepare and maintain treatment rooms; assist providers with examinations and procedures.
- Administer treatments, hormone injections (for gender-affirming care), and immunizations under provider supervision; accurately document all administered medications in the Electronic Health Record (EHR).
- Perform diagnostic and routine tests (e.g., lab specimen collection, EKGs, hearing screenings, growth plotting).
- Clean, sterilize, and calibrate instruments; ensure exam rooms are stocked and sanitary.
- Record patient data and clinical documentation using EHR and Practice Management System (PMS); handle scheduling, support prescription processing as directed by providers, and patient charting.
- Communicate normal and abnormal lab/test results to patients as directed by the provider.
- Provide translation or interpretation services or arrange for them as needed.
- Serve as a resource for gender-diverse patients, ensuring a welcoming and affirming clinic environment.
- Maintain required logs (e.g., medication logs, refrigerator temperature, TB results, lab machine calibration).
- Participate in lab proficiency testing and prepare specimens for external lab processing.
Gender-Affirming & Inclusive Care:
- Provide gender-affirming clinical support, including administering hormone therapy injections under provider supervision and assisting with related health services.
- Work respectfully and knowledgeably with transgender and non-binary patients, using correct names and pronouns.
- Support patient education on gender-affirming treatments and general sexual/reproductive health.
- Coordinate care with providers to ensure patients have access to appropriate support services, referrals, and follow-up care.
- Maintain confidentiality and sensitivity around gender identity, medical transition, and patient disclosures.
Outreach and Patient Support Responsibilities:
- Address social determinants of health by connecting patients to internal and external resources (e.g., housing, transportation, food assistance).
- Submit monthly reports and data to funders and program leads as required.
- Participate in quality improvement efforts, evaluations, and regular performance reviews.
- Work occasional evenings and weekends based on program or outreach needs. Occasional evenings/weekends are pre-scheduled or based on organizational needs.
Desired Qualifications, Experience and Skills:
- High school diploma or equivalent required
- Certified Medical Assistant (CMA) required.
- CPR and BLS certifications required.
- Minimum 1–2 years of experience in a clinical, community health, or outreach setting.
- Demonstrated experience or training in gender-affirming care, HIV/STI prevention, and inclusive reproductive health preferred.
- Proficient in EHR systems.
- Bilingual (English/Spanish) strongly preferred.
- Strong communication skills and commitment to cultural humility and equity in healthcare.
- Ability to work independently and collaboratively across departments and partner organizations.
- Must comply with all medical requirements (e.g., up-to-date vaccinations, TB test).
How to Apply:
Download and complete the Job Application Form on our website. https://www.centerlb.org/about-us/careers/
Submit your cover letter, resume, and completed application via email to Executive Director, Ellie Perez, at [email protected].
Job Type: Part-time
Pay: $25.00 - $30.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Application Question(s):
- Have you read the job description and instructions for how to apply?
- Do you have experience performing blood draws (phlebotomy) and medication administration including IM injections?
- Would you be comfortable providing gender-affirming medical care and well as sexual health care?
Experience:
- Medical Assistant: 2 years (Preferred)
Language:
Shift availability:
Work Location: In person
