We are seeking friendly organized Front Desk team members to join our fast-paced, multi-specialty clinic front desk and provide administrative support across the organization. As the first point of contact, you will greet patients, manage calls, and coordinate front-desk activities such as check-in/check-out, scheduling, and correspondence. This role is central to ensuring patients and visitors feel welcomed and supported throughout their experience.
Responsibilities
- Greet and welcome patients and visitors upon arrival
- Manage patient check-in and check-out for clinic visits and diagnostic imaging appointments
- Verify and update patient information in EXA EMR
- Direct patients to the appropriate provider or department
- Answer, screen, and forward incoming phone calls
- Maintain a tidy and professional reception area
- Provide accurate information in person, by phone, or via email
- Receive, sort, and distribute daily mail and deliveries
- Monitor office security by following safety procedures and controlling access (logbooks, visitor badges)
- Order and manage front office supplies and inventory
- Update calendars and assist with scheduling appointments and meetings
- Maintain records of office expenses and costs
- Perform general clerical duties
Skills & Qualifications
- Proven experience as a Receptionist, Medical Front Office Representative, or in a similar role
- Familiarity with EXA EMR and proficiency in Google Suite and Microsoft Office Suite
- Hands-on experience with office equipment (printers, scanners, fax machines)
- Professional demeanor and strong customer service orientation
- Excellent verbal and written communication skills
- Strong organizational, multitasking, and time-management abilities
- Ability to remain calm and proactive in a busy clinical environment
- High school diploma required; additional certification in Office Management or Medical Administration is a plus
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Experience:
- Medical office: 1 year (Preferred)
- Medical imaging: 1 year (Required)
Language:
Ability to Commute:
- Baytown, TX 77521 (Required)
Work Location: In person
