We’re Growing – Join Our Team!
We’re excited to add a full-time Account Administrator who’s ready to learn, grow, and make an impact. If you’re detail-oriented, people-focused, and love keeping things organized, this is your chance to launch your career in insurance.
Why You’ll Love Working With Us:
At Copple Insurance, we pride ourselves on delivering personalized service and building long-term relationships with our clients. You’ll work side by side with industry experts, many with 20+ years of experience, who are ready to share their knowledge and help you succeed. You’ll gain hands-on experience with client accounts, develop problem-solving skills, and build a career path that can lead to becoming an Account Manager or Account Executive.
Responsibilities:
- Be the go to support for our Account Executives and Account Managers, keeping projects moving, clients happy, and the team running smoothly.
- Assist with daily tasks and special projects.
- Deliver exceptional service to clients and insurance carriers.
- Maintain accurate, up-to-date files in the agency management and document management systems.
- Process a variety of account transactions promptly and accurately.
- Work closely with the team to stay up to date on client accounts, helping to identify potential issues or opportunities.
- Support team members by handling phone and email communications during absences or busy work periods.
- Stay informed about insurance carriers, their products, and industry developments.
- Handle all client and company information with strict confidentiality.
Professional Qualifications
- Education: An associate or bachelor’s degree is preferred
- Experience: Previous experience in the insurance industry, customer service or administrative suppurt is a plus, but not required. We are willing to train the right person.
- Licensure: Current Nebraska Property & Casualty license is preferred. If you're not licensed, no problem. We will cover the cost of your training and support you in obtaining your license, ideally within your first 90 days of employment.
Skills | Abilities
- Strong communication skills — both verbal and written — with the ability to interact professionally with a variety of client personalities.
- Ability to manage multiple projects at once while maintaining accuracy and attention to detail.
- Ability to follow up on activities and projects from start to finish.
- Excellent customer service mindset.
- Strong problem-solving skills.
- Self-motivated and resourceful, yet comfortable collaborating and asking questions in a supportive team setting.
- Desire to learn and grow.
- Effective time management skills, with the ability to meet deadlines consistently.
- Proficient in Microsoft Excel, Word, Outlook, and other software applications, with the ability to quickly learn new programs.
- Detail-oriented with a commitment to accuracy and quality work.
Benefits
- Health Insurance
- 401(k) Retirement Plan
- Paid Time Off (PTO)
- Career Growth Opportunities
Job Type: Full-time
Pay: $45,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- Health insurance
- Paid time off
Work Location: In person
