We're seeking an experienced retail leader to oversee the daily operations of a high-volume retail location in Southern Maine. This is an opportunity for someone who enjoys developing teams, creating exceptional customer experiences, and leading with consistency in a fast-paced, highly regulated industry.
The ideal candidate is someone who naturally earns the trust of their team, holds high standards, and understands that successful retail operations are built through coaching, accountability, and attention to detail.
Responsibilities
Team Leadership
- Lead, motivate, and develop a team of supervisors and retail associates.
- Foster a culture built on accountability, collaboration, and respect.
- Recruit, interview, onboard, and train new employees.
- Conduct performance evaluations, coaching conversations, and ongoing employee development.
- Create schedules that balance business needs with appropriate staffing levels.
Store Operations
- Oversee all aspects of daily store operations.
- Ensure accurate cash handling, inventory management, and operational reporting.
- Maintain an organized, safe, and professional retail environment.
- Partner with company leadership to implement operational initiatives and continuous improvements.
Compliance
- Ensure all operations comply with Maine adult-use cannabis regulations and company policies.
- Maintain accurate records and support inventory audits and compliance inspections.
- Promote a culture where compliance and operational excellence are non-negotiable.
Customer Experience
- Lead by example in delivering exceptional customer service.
- Support product education and employee knowledge development.
- Monitor business performance and identify opportunities to improve sales and customer satisfaction.
- Execute merchandising and promotional initiatives to company standards.
Qualifications
- Minimum of three years of leadership experience in a retail environment.
- Experience managing employee performance, coaching, and scheduling.
- Demonstrated ability to build and retain high-performing teams.
- Strong organizational, communication, and problem-solving skills.
- Experience working within a regulated industry is preferred but not required.
- Ability to adapt to changing business priorities while maintaining operational excellence.
- Must be able to obtain and maintain all required Maine cannabis employment credentials.
Pay: From $60,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
