Administrative Assistant/Receptionist/Leasing Agent for busy Property Management office
Our growing Property Management office is looking for a high-energy, detail-oriented, full-time Administrative Assistant/Receptionist to providing outstanding customer service. Candidate must possess exceptional attention to detail and accuracy, professionalism, excellent computer skills, and the ability to adapt to any situation.
Must have 1 year or more years experience as Property Management Assistant or Leasing Agent
Duties to include:
- Answering customer inquiries by phone or in person in a timely and professional manner.
- Assist in the application process by gathering documents and necessary information from tenant prospects, and then completing the screening process.
- Creating and sending out leases, renewals, rent increases, amendments
- Create violation forms and follow up
- Receive rental payments
- Advertising / social media / website management
- Handle communication with tenants, owners, prospective applicants, vendors in an empathetic and effective manner.
- Settle tenant conflicts and complaints in the most effective manner.
Qualifications:
- Tech savvy and able to learn new programs quickly and be able to troubleshoot common issues; proficiency in Google Docs/Sheets, Word, Excel, and Internet skills.
- Have excellent attention to detail and high-level accuracy with documents and be extremely organized.
- Flexible in daily routine; able to prioritize and manage shifting responsibilities.
- Able to stay calm and patient when faced with emotional situations.
- Excellent customer service and interpersonal skills; can empathize and build relationships with a variety of personalities.
- Experience with Property Management software a plus.
- Be organized and able to multi-task easily
- Knowledge of both Fair Housing and Tennessee Landlord Tenant Laws.
Salary
$16-$18 per hour. Salary negotiable based on experience
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
Experience:
- Property Management Admin: 1 year (Required)
- Property Management Administration: 1 year (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person
