Job Summary
- Meeting and greeting the Guest
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Checking the Guest in and out of the hotel
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Working with several computer systems/data processing
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Handling cash, check, and credit card transactions, post non-cash transactions
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Making room reservations
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Answering and transferring in-coming and in-house calls
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Posting and setting Guest folios
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Communicating Guest's needs
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Help maintain overall cleanliness of the Front desk and Reservation areas
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Majority of your time will be spent on your feet
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Positive, energetic and helpful attitude toward fellow employees and Guests
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Assisting other departments when needed
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Completing all Hagadone Hospitality and Best Western Standards and Training
COMPENSATION & BENEFITS OPPORTUNITIES
Work Perks:
Medical, Dental, Vision & Life Insurance, Flexible Reimbursement Plan:
- Full Time Employees are offered these benefits first of the month following 60 days of employment
- Must maintain a minimum of 30 hours per week or more.
- Variable hour team members could be eligible 12 months after their date of hire, with supervisor approval, so long as they have averaged 30+ hours per week throughout their first year.
401K Plan:
- Team members are eligible to participate at the age of 21 or greater and at the 1st of the month following 60 days of employment.
- 2% match with a 4% contribution from the team member.
PTO:
- 6 months gets 7 PTO days - 728 hours (average 28 hours per week)
- 1 year gets 10 PTO days - 1,456 hours (average 28 hours per week)
- 2-4 years gets 15 PTO days - 1,456 hours (average 28 hours per week)
- 5+ years gets 20 PTO days - 1,200 hours (average 23 hours per week)
Holiday Pay:
- Hourly team members who work on Thanksgiving and Christmas will be paid their wage at time and a half.
Employee Discounts:
- Team members enjoy 10-25% off at our beautiful Spa, 20% off at Hagadone Restaurants and Lounges (includes immediate family members and 2 friends), Free daily cruises (team member only, upon availability), discounted room rates, discounted golf rates and a 19% discount at Verizon Wireless, just to name a few!
