Overview
Join our dynamic team as an Administrative Assistant specializing in Towing operations! This vital role combines administrative excellence with customer support, ensuring smooth daily operations at our towing facility. You’ll manage multiple phone lines and coordinate essential office functions. Your organizational skills and attention to detail will keep our towing services running efficiently while providing exceptional service to clients and team members alike. This paid position offers a rewarding opportunity to develop your office management expertise in a fast-paced environment dedicated to safety and reliability.
Duties
- Greet visitors, clients, and vendors professionally at the front desk, ensuring a welcoming atmosphere
- Answer and direct calls using multi-line phone systems with excellent phone etiquette
- Manage appointment scheduling, calendar coordination, and dispatching for towing services
- Maintain accurate records through data entry, filing, and document proofreading to ensure compliance and organization
- Handle bookkeeping tasks using QuickBooks or similar accounting software for invoicing and billing purposes
- Support office management by organizing supplies, maintaining office equipment, and overseeing general clerical duties
- Assist with customer service inquiries via phone or email, providing timely and courteous support
- Company will train on releasing impounded cars
- Assist two towing managers with day-to-day operations
Skills
- Experience working in tow company a plus!
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) for daily tasks and communication
- Strong organizational skills with the ability to prioritize multiple responsibilities effectively
- Experience with office management, bookkeeping, and clerical functions in a professional setting
- Knowledge of front desk procedures, phone systems, and customer support best practices
- Demonstrated time management skills to handle busy workloads efficiently
- Familiarity with proofing documents and maintaining detailed filing systems
- Personal assistant experience or previous roles involving calendar management is advantageous
Join us to be part of a dedicated team that values professionalism, efficiency, and outstanding customer service. Your contributions will help ensure our towing operations are seamless while supporting the needs of our clients and colleagues alike!
Pay: $18.00 - $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
