About us
TITLE: Insurance Coding & Billing Assistant
CLASSIFICATION: Full Time - MONDAY-SATURDAY 5 days week with 30 min lunch
DEPARTMENT: Administrative Support
LOCATION: West TN Eye locations in Memphis & Millington, TN
REPORTS TO: Insurance Coding & Billing Manager
Principal Managing Partner
Job Overview
The Optical Billing and Insurance Assistant prepares and submits claims to insurance companies; process payments from insurance companies; answer billing questions from patients and staff; identify and resolve patient billing complaints; correct and resubmit claims to third-party payers; perform various collection actions including contacting patients by phone; and stay informed of billing changes and guidelines.
Must uphold standards of billing compliance and ethics in all areas. Additional duties added based on business necessity, as designated by the supervisor.
Skills and Experience:
- High School diploma or equivalent
- Minimum 2 years of ophthalmic medical and vision care billing experience
- Have basic ocular medical terminology
- Proficiency in Google Workplace Suite applications; adept knowledge of application sharing tools and environments
- Experience with key online systems
- REVOLUTION EHR
- Trizetto
- Availity
- VSP
- Vercent
- EyeMed
- Attention to details while working independently and efficiently
- Clear and concise communication skills
- Flexible, approachable, enthusiastic and eager to exceed expectations
- Build strong, supportive, and constructive relationships with doctors and fellow team member
Responsibilities
- Insurance eligibility and benefit verification support for the front office
- Claim processing for various medical insurance and vision plans
- Correct and resubmit claim rejections from the clearinghouse in a timely manner.
- Prompt claim denial resolution with various insurance plans.
- Posting of ERA's, Insurance remits, and patient payments.
- Working the A/R and monitoring claims filing limits.
- Patient billing
- Respond to billing inquiries and resolve payment issues.
- Educating the providers and staff of any payment or billing issues.
- Stay up on all insurance reimbursement and processing requirements
- Supporting physician inquiries for accurate coding and billing of charges
- Revenue cycle management functions and office support
Compensation and Benefits
- $15 - $18/hour depending on experience and performance
- Vision Benefits
- Paid Time Off
- Paid Holidays
- Coding Certification
- Monthly Performance Bonus
- Future Career Growth & Leadership Development
Locations
- 2070 Whitney Ave, Memphis, TN
- 8120 US HWY 51 N, Millington, TN
Schedule
- 8 hours with 30 minutes for lunch
- Clinic Hours
- In person
- 5 days per week: Monday to Saturday
What Makes You a Good Match for West TN Eye?
If you are looking to be a part of a work environment that is built around fundamental values and not rushing patients in and out the door, then you are a good match. If you value a team approach that encourages and supports one another, then you are a good match. If you are frustrated by feeling like you are the only person working at your current job and want to be on a team that is working together, then you are a match. If you want to make a difference by providing quality and heartfelt care then your values are our values.
If you value doctors and managers who work with you, side by side, to teach you and always asking how to make your workday better, then your values fit the values of our leadership team.
If it sounds like you share our same values, we encourage you to apply.
West TN Eye is a medical eye care practice serving Shelby and Tipton Counties for more than 45 years. More than half of our patients come for medical eye care services related to conditions like diabetes, high blood pressure, lupus, glaucoma and cataracts. However, we seek to provide quality ophthalmic products to patients looking to maximize their visual performance. Applicants would become part of this dynamic team to make a difference in the lives of the patients we care for.
We seek individuals with an outgoing and caring personality who by words and actions can show patients how much our Practice cares for them. If you are about making a difference for individuals, then we would like the opportunity to review your resume.
We are a Memphis based practice with additional offices in Millington and at Baptist Hospital in Covington,TN. Unlike retail opticals, we do not work nights and Sundays. Additionally, the flow of patients is not overwhelming because so many patients are coming for medical care services and not new glasses. This provides you time to focus on each patient’s individual vision needs and to process orders..
We try to make joining our team easy with written and video training materials so no matter where you are on your career path we can welcome you on to our team.
Our optometrists are board certified by the American Board of Optometry. Dr. Cooper held a 6 year appointment by the Governor of TN on the health regulator board.
If you are looking to be a part of a work environment that is built around fundamental values and not rushing patients in and out the door, then you are a good match. If you value a team approach that encourages and supports one another, then you are a good match. If you are frustrated by feeling like you are the only person working at your current job and want to be on a team that is working together, then you are a match. If you want to make a difference by providing quality and heartfelt care then your values are our values.
If you value doctors and managers who work with you, side by side, to teach you and always asking how to make your workday better, then your values fit the values of our leadership team.
If it sounds like you share our same values, we encourage you to apply.
``The Optical Billing and Insurance Assistant prepares and submits claims to insurance companies;
process payments from insurance companies; answer billing questions from patients and staff; identify
and resolve patient billing complaints; correct and resubmit claims to third-party payers; perform
various collection actions including contacting patients by phone; and stay informed of billing changes
and guidelines.
Must upholds standards of billing compliance and ethics in all areas assigned by the supervisor.
Must be willing to locate between 3 offices as needed..
2070 Whitney Ave, Memphis, TN 38127
8120 US-51, Ste 7, Millington, TN 38053
1999 Hughway 51 South, Covington, TN 38019
Additional duites may be added as the business grows or as designated by the supervisor.
Responsibilities and Duties:
Insurance eligibility and benefit verification support for the front office
Claim processing for various medical insurance and vision plans
Correct and resubmit claim rejections from the clearinghouse in a timely manner.
Prompt claim denial resolution with various insurance plans.
Posting of ERA's, Insurance remits, and patient payments.
Working the A/R and monitoring claims filing limits.
Patient revenue billing
Respond to billing inquiries and resolve payment issues.
Educating the providers and staff of any payment or billing issues.
Stay up on all insurance reimbursement and processing requirements
Supporting physician inquiries for accurate coding and billing of charges
Experience with RevolutionEHR, Crystal PM, or Officemate/Eyefinity, a plus but not required
Any other job duties that may have not been mentioned that fall under revenue cycle
management may be required.
Skills & Requirements:
Minimum 3 years of optometric/ophthalmic billing experience
Knowledge of Optometry/Optical ICD-10 and CPT billing coding
EHR experience
Attention to detail
Clear and concise communication skills
Proficiency in Google Suite applications; adept knowledge of application sharing tools and
environments
Driven with a positive attitude
Flexible, approachable, enthusiastic and eager to exceed expectations
Able to work independently
Have outstanding time management skills
Have a high level of professionalism
Able to work in a cooperative manner with other team members
Have basic medical terminology in optometry/ophthalmology
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Millington, TN 38053: Relocate before starting work (Required)
Work Location: In person
