About Us
At The Moxie Health Group, our mission is to improve outcomes, accelerate recovery, and maximize quality of life for patients with chronic cardiopulmonary conditions. We are committed to delivering comprehensive respiratory care through professionalism, compassion, and the thoughtful use of the latest medical innovations.
We believe in combining clinical excellence with personalized care, fostering a collaborative environment where every team member plays a meaningful role in improving patients’ lives.
Position Overview
We are seeking a friendly, organized, and detail-oriented Medical Receptionist to join our healthcare team.
As the first point of contact for patients, this role is essential in creating a positive patient experience while ensuring efficient front-office operations and administrative support.
Key Responsibilities
Patient Interaction & Front Desk Operations
- Greet patients and visitors with a professional and welcoming demeanor
- Answer phone calls and respond to patient inquiries
- Schedule, confirm, reschedule, and cancel appointments
- Provide appointment reminders via phone or email
- Assist with patient check-in and check-out processes
Scheduling & Coordination
- Manage provider schedules (physicians, nurses, specialists)
- Coordinate referrals and follow up on appointments
Patient Records & Insurance
- Enter and maintain accurate patient information in the EHR system
- Verify and update insurance information
- Process patient forms, authorizations, and insurance documentation
- Assist with insurance-related questions
Billing & Payments
- Collect copays, coinsurance, and other payments
- Ensure billing information is accurate
- Support basic billing inquiries
Administrative Support
- Maintain a clean, organized, and welcoming reception area
- Handle incoming/outgoing mail, faxes, and packages
- Assist with office supplies and inventory management
- Support overall office operations and patient flow
Compliance
- Maintain strict confidentiality of patient records
- Adhere to HIPAA guidelines and regulations
Qualifications
- High school diploma or equivalent (required)
- Additional training in medical administration or related field (preferred)
- Previous experience in a medical office or receptionist role (preferred)
- Strong communication and customer service skills
- Proficiency with office equipment and basic computer systems
- Experience with eClinicalWorks (strongly preferred)
- Knowledge of medical terminology and insurance processes (a plus)
- Highly organized with strong multitasking abilities
- Ability to work in a fast-paced environment with attention to detail
Schedule
- Full-time
- Monday to Friday, 8:00 AM – 5:00 PM
- Flexibility for occasional after-hours needs
Compensation & Benefits
- 50% employer contribution toward health, dental, and vision insurance
- Supplemental benefits including life insurance
- Comprehensive PTO package
- Seven (7) paid company holidays
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
Job Type: Full-time
Pay: $19.00 - $20.50 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Are you comfortable handling confidential patient information and complying with HIPAA regulations?
- How many years of experience do you have in a front desk or receptionist role?
- How comfortable are you handling a high volume of phone calls and patient interactions daily?
- Will you now or in the future require employer-sponsored visa sponsorship to work in the United States?
Experience:
- working in a medical office: 1 year (Required)
- using Electronic Health Record (EHR) systems: 1 year (Required)
- verifying patient insurance and collecting copayments: 1 year (Required)
- eClinicalWorks: 1 year (Required)
Language:
License/Certification:
- Certified Medical Assistant (Preferred)
Shift availability:
Ability to Commute:
- Hallandale Beach, FL 33009 (Required)
Work Location: In person
