Overview
Join the vibrant energy of a legendary live music venue as a Server and become an essential part of creating unforgettable experiences for our guests! We’re seeking enthusiastic, detail-oriented individuals who thrive in fast-paced environments and are passionate about delivering exceptional customer service. If you love music, food, and lively atmospheres, this is your chance to shine in a dynamic setting where every shift is an opportunity to connect with guests and showcase your hospitality skills. Paid positions available, with opportunities to grow within our team!
Duties
- Greet guests warmly upon arrival, providing a friendly and professional first impression.
- Take accurate food and beverage orders using POS systems such as Toast, ensuring clarity and attention to detail.
- Serve food and drinks efficiently while maintaining high standards of presentation and cleanliness.
- Upsell menu items and specials to enhance guest experience and increase sales.
- Manage guest relations by addressing inquiries, resolving concerns promptly, and ensuring overall satisfaction.
- Handle cashing out guests accurately using POS systems like OpenTable or cashiering tools, including cash handling and basic math calculations.
- Maintain sanitation standards by bussing tables, cleaning service areas, and adhering to food safety regulations.
- Assist in food preparation or kitchen support as needed during busy periods, demonstrating versatility within the food service environment.
Skills
- Proven experience in food service, restaurant settings, or hospitality roles with a focus on guest relations.
- Familiarity with POS systems such as Toast; experience with OpenTable is a plus.
- Strong customer service skills with the ability to engage guests positively and professionally.
- Knowledge of food handling, sanitation practices, and food safety regulations within the food industry.
- Ability to multitask efficiently while managing time effectively during high-volume shifts.
- Experience in fine dining or nightclub environments is advantageous but not required; enthusiasm for live music venues is essential!
- Basic math skills for cash handling, billing accuracy, and transaction processing. Join us in creating electrifying nights filled with great music, exceptional service, and memorable moments! We’re dedicated to supporting our team members’ growth while providing an energetic work environment where your passion for hospitality can truly thrive.
Work Location: In person