Helps coordinate activities of dining room to provide the highest quality of service to Vestavia Country Club's members and guests; in accordance with established Vestavia Country Club and departmental policies and procedures.
JOB DUTIES:
- Receives and greets members and guests.
- Suggests and describes daily specials, available appetizers, entrees, desserts, alcoholic beverages and wines to members and guests.
- Assures that pre-opening cleaning tasks are assigned and completed as required.
- Inspects dining room serving stations for neatness and cleanliness, and requisitions table linens and other dining room supplies for tables and serving stations.
- May schedule work hours and keep time records of dining room workers.
- Coordinates food service between kitchen and service staff.
- Resolves member and guest complaints.
- Assures that all safety, accident and emergency policies and procedures are in place and consistently followed.
- Assures that revenue control procedures are continually followed.
- Provides layout and design recommendations to applicable managers.
- Suggests dining room decorations for special themes.
- Manages the guest reservation system and/or a waiting list if necessary.
QUALIFICATIONS
- Basic skills in reading and writing.
- Minimum one-year experience as server in a banquet setting preferred.
- Excellent verbal and communication skills, attention to detail, excellent organizational skills.
- A true desire to satisfy the needs of others in a fast-paced environment.
- Work independently while understanding the necessity for communicating professionally and coordinating work efforts with other employees and organization.
- Organizational skills for efficient office control are mandatory
- Interact professionally with other employees, members and guests and work effectively as a team contributor on all assignments.
- Perform quality work within deadlines.
- Must be available for emergency and scheduled work requirements on evenings, weekends, or holidays
- Must be available to work flexible shifts and overtime if necessary.
- Must be able to lift, push and pull up to 30 lbs.
- Requires long periods of time standing, lifting, carrying trays, frequent bending and reaching.
- Essential hand/eye coordination.
- Frequent exposure to kitchen cooking smoke, steam, high temperatures, humidity, extreme cold.
- Communicates with grill cooks and other servers.
- Substantial repetitive motion of the wrists, hands, and fingers.
- Hazards may include, but are not limited to, cuts from knives, slipping, tripping falls and burns.
- Frequent washing of hands will require contact/immersion of hands in water, sanitation solutions, meat products, poultry products, seafood and produce items.
Physical Requirements
- Must be available for emergency and scheduled work requirements on evenings, weekends or holidays
- Must be available to work flexible shifts and overtime if necessary.
- Must be able to lift, push or pull up to 25 lbs. occasionally
- Note: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Job Types: Full-time, Part-time, Seasonal
Pay: $12.50 - $14.00 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Ability to Commute:
- Birmingham, AL 35216 (Required)
Work Location: In person
