Position: Store Manager
The Store Manager is responsible for managing the overall operation and profitability of the
store. Additionally, the Store Manager leads associates to create and maintain the
Perfumania experience. As a proven leader, Perfumania expects its Store Managers to spend
most of his or her time recruiting, hiring, training, motivating, directing and supervising Sales
Associates to optimize Customer satisfaction.
Essential Duties and Responsibilities:
Sales Generation and Customer Service
- Successfully lead the team on the sales floor and support on floor coverage by
demonstrating and providing superior service to every customer
- Pursues sales growth and strives to meet or exceeds daily, weekly and monthly sales
plan
- Provide direction to sales team regarding company goals and objectives
- Monitor Sales Associates customer service and sales performance, provide ongoing
coaching & guidance, as needed
- Communicate store trends and recommendations to District Manager
- Resolve Customer disputes in a professional manner
Recruiting, Training and Development
- Ensure adequate staffing through consistent recruiting and networking efforts,
including hiring, training, and developing a sales-orientated team
- Provide effective training to ensure all Sales Associates are educated in such
procedures as; opening, closing, cashiering, returns and other functions related to the
operations of the store
- Delegate duties and responsibilities to foster a sense of ownership among the staff
and to increase efficiency of store operations
- Communicate feedback to District Manager with regard to sales and Sales Associate
performance
Visual Merchandise Management
- Review monthly marketing memos to ensure proper execution of in-store promotions
- Educate Sales Associates on how to implement, evaluate and create visual displays
based on Perfumania guidelines
- Present merchandise in a manner that will maximize sales and achieve optimum
merchandise turn
- Provide District Manager with feedback on sales promotions, marketing and visual
displays
Operations
- Protect company assets and minimize loss by ensuring all store standards and
operating procedures are met, including workplace safety, inventory control, and loss
prevention
- Ensure that all Human Resources paperwork (pan forms, separation forms and new
hire paperwork etc.) is promptly & accurately completed and ensure compliance
with all state and federal wage and hour laws
- Identify underperforming metrics and develop strategies that leverage company
programs, tools, and resources to improve and grow the business
- Responsible for monitoring schedules and payroll hours on a weekly basis using key
business reports and payroll tools
Qualifications & Experience
- Minimum of 2 years in a fast-paced retail management position, or other relevant
work experience
- Proven track record of leading a team to achieve sales and customer service targets
- Ability to complete tasks in a timely manner with a high degree of accuracy and
attention to detail
- Flexible availability to work during peak retail hours such as nights, overnights,
weekends, and holidays
- High school diploma or equivalent; college degree or equivalent work experience
preferred
Skills
- Proficient with basic technology (POS system, & Microsoft Office programs)
- Excellent written and verbal communication
- Strong collaboration and interpersonal skills
- Strong organizational skills to manage multiple tasks
- Ability to react under pressure and use good judgment in ambiguous situations
Physical Requirements
- Ability to stand and walk for long periods of time, up to 8 hours a day
- Bending, rotating, and reaching conducive to a retail environment and to receiving,
pricing and stocking merchandis
Pay: $25.00 - $26.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
