Position Overview: The Retail Associate will be an ambassador to the public for PAMM. The retail associate is responsible for helping the store exceed sales plan and profitability targets by communicating in-depth product knowledge conversationally with guests and maintaining a positive presence on the sales floor. This position requires excellent communication skills, must be highly organized and detail oriented. This position is part time approximately 20-30 hours a week. Weekend and occasional night shifts are required. The Retail Associate will also be required to assist Visitor Services when needed.
Required Degree: High School Diploma or higher
Qualifications:
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Experience with POS systems and knowledgeable in standard computer applications and programs (MS suite, internet/email, file management)
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Cash handling experience is a must.
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Demonstrated interest in arts and culture, community engagement, and/or museums.
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A high degree of interpersonal and customer service skills.
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A positive disposition.
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Ability to handle a fast-paced work environment.
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Self-motivated, hard-working, high energy team player.
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Flexible availability, including holidays, nights, and weekends.
Preferred Qualifications:
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At least two years’ retail customer service experience preferred.
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Experience with merchandising and inventory management in a retail setting also preferred, but not required.
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General knowledge of contemporary art in a museum setting is preferred but not required.
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Bilingual preferred, but not required.
Teamwork Skills:
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Be an enthusiastic, helpful and positive member of the team.
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Be professional, responsible and mature in conduct and behavior.
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Be understanding of, encouraging to and friendly with all co-workers.
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Be self-motivated and use time wisely.
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Maintain open line of communications with each department on pertinent information.
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Maintain effective communication by means of meetings and memorandums.
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Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the employee handbook.
Physical Demands:
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Walk, bend, lift (up to 50 pounds) store merchandise, files, office supplies, and electronic equipment.
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Finger dexterity to pick up paper and use computer keyboard.
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Close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
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Ability to hear in normal tones including telephone and face-to-face conversation.
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Reaching stock shelves at least 5’ in height.
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Standing for 4+ hours at a time and opening multiple doors while pushing loaded carts.
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Ability to use step ladder to reach merchandise on 6’ high shelves for customers.
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Ability to read computer screens and price tags.
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Ability to package and ship bulky merchandise for customers.
Essential Functions included, but are not limited to:
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Assisting customers with purchases through suggestive selling and product knowledge.
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Cash handling and operating a POS cash register.
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Restocking inventory and maintaining Visual Standards.
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Creating an experience for guests through disseminating information about shop product and general museum information.
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Learn basic VS essential functions to assist when needed.
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Other duties as assigned.
