SUMMARY
Fulfill the daily sanitation operations of the restaurants, kitchens, basement, and all food service areas within the Amway Grand Plaza. Follow the expectations of the Amway Grand Plaza, including, following AHC guest service standards. Create a teamwork environment in the Stewarding Department and produce quality service to each guest.
ESSENTIAL FUNCTIONS
· Daily sanitation and cleaning of all Food and Beverage areas within the Amway Grand Plaza.
· Be aware of events in the area. Be able to give suggestions to our guests
· Follow and Maintain Health Department Specs. Fill out daily temp logs, rotate product first in, first out and record/dispose of expired product on the waste log
· Strives to exceed guest satisfaction and looks for ways to provide the best possible service
· Understands all facets of job responsibilities and displays the skills necessary to complete tasks
· Complete daily cleaning duties and side work tasks, takes pride in their work
· Reports to work on time and rarely misses scheduled shifts. Correctly follow the department attendance policy
· Participates in department meetings and communicates freely expressing ideas, opinions or views. Communicates with management and other staff members
· Displays a positive courteous and polite attitude, works well with others
· Takes pride in their appearance and reports to work in complete uniform, wearing the proper shoes and socks professionally dressed and neatly groomed
· Displays a sense of urgency and the ability to resolve guest concerns or department issues on their own
· Utilize time well and is productive throughout the entire shift while meeting department standards
· Looks for ways to save money by reducing waste and controlling expenses. Also tries to generate more revenues by offering ideas and suggestive selling to the guest whenever possible
· Keeps work area neat and clean. Can be found picking up trash in public and back of the house areas of the Hotel. Knows where to recycle items for the department and consistently places them in the appropriate bins and recycling stations
· Follow the AHC safety standards of our hotel
· Associate to attend TIPS training and properly card guests who appear under 40 years of age. Be comfortable to pour wine, beer or make a mixed drink when a bartender is not present.
Daily Responsibilities:
· Setting up and breaking down all dish machines
· Washing of all dishes, and other food and beverage equipment
· Assisting with the transportation of food to event locations
· Assist restaurant and banquet staff
· Actively taking care of each guest according to AHC guest service standards and department standards
· Monitoring food waste
· Maintain restaurant cleanliness and overall deep cleaning
· Attending Department Meetings
· Communicating with your management or team members
· Follow our hotel green policies
· Following AHC and Health Department Specs
· Actively work in the restaurants designated area: counter service, running food, and tables service.
· Any other additional responsibilities that may be asked by General Manager or Food and Beverage Manager
QUALIFICATIONS
Must have some restaurant experience
EDUCATION and/or EXPERIENCE
High school diploma or GED; related experience and/or training
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before guests or associates of organization.
MATHEMATICAL SKILLS
Ability to perform addition, subtraction, division, and multiplication. Ability to calculate figures and amounts such as discounts, interest, percentages, and volume.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
CERTIFICATES, LICENSES, REGISTRATIONS
TiPS Certified preferred
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the associate:
- Is regularly working in damp to wet locations
- Is regularly required to stand and walk for extended periods of time for the entire 8+ hour shift
- Is required to use hands and fingers to handle or feel objects
- Is required to frequently reach, push, and lift with hands and arms
- Is required to frequently lift, carry and push racks or stacks of dishes, glassware, and other utensils weighing up to 30 lbs.
- Is regularly required to talk or hear; taste or smell
- Is occasionally required to sit and stoop; kneel, crouch, or crawl
- Must occasionally lift and/or move up to 50 pounds
- Must be able to read and fully understand labels on chemicals
- Frequent exposure to steam, high temperatures and humidity
- Specific vision abilities required by this job include close vision, distance vision, and peripheral vision
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate
Pay: $15.75 per hour
Work Location: In person
